All our staff (in technical and non-technical roles) receive ongoing training, and are always kept on the cutting edge of the IT world. We believe in investing in our team, so that our customers receive a service they can depend on.
We remove the ‘IT speak’ wherever we can, to make our solutions simple and effective to use, while retaining a professional and intelligent core to our work. Our people are trained both to achieve the technical accreditations the IT world demands from vendors such as (but of course not limited to) Microsoft, Apple, VMWare and Cisco, right through to soft skills for service desk professionals. This thorough approach to our staff ensures our service levels are as high as possible, as we believe in providing the best Technical Customer Service there is.
Above all we are customer focussed, we listen to our clients, and provide solutions to the issues they have. We believe in our service, and look to develop the trust of those we work with in order to achieve the results our customers demand.