Delivering a complete IT solution for your business.

Cloud computing basics and benefits

Cloud computing: why is the little-understood tech such a big deal?

After the pandemic: What’s the future of work look like in the UK?

Another five ways to speed up Windows 10

Nvidia to buy SoftBank’s Arm chip division for $40 billion

Five ways to speed up Windows 10

Change and Climb – People Management and Accountability

Change and Climb – Data Access and Security

Change and Climb – Communication

Microsoft Teams just added a key new feature

UK faces AI skills gap, Microsoft report reveals

Microsoft Teams: Here’s what’s new and what’s coming next

Giveaway Scam Infects 65,000 Devices with Malware

TeamViewer Flaw Risks Password Exposure

Eight Million Freepik Users Suffer Data Compromise

Nearly Half of UK IT Leaders Have Not Upgraded to Cloud Security

Data Firm Exposes 235 Million Social Media Profiles

Businesses Opt to Outsource Cybersecurity Services

Poor Cybersecurity Behaviours Prevalent Amongst UK Remote Workers

Nearly 40% of Firms Fired Staff for Security Policy Breaches

Rialto Consultancy | Managed Support

A Third of UK Unis Hit By Ransomware in Last 10 Years

Over 43,000 Phishing Emails Slip Through NHS Security Filters

Human Error Threatens Cloud Security

SANS Institute Phishing Attack Leads to Theft of 28,000 Records

Xcede | Technology Support

Havenly Breach Hits Over 1.3 Million Accounts

Promo Data Breach Hits 14.6 Million User Accounts

Cosmetics Giant Avon Leaks 19 Million Records

Hundreds Targeted By Free TV License Scam

University of York data breach

Telecom Argentina suffers ransomware attack; told to pay £5.8m to recover files

Password Reuse to Blame for Fifth of Account Takeovers

Home Distractions a Major Cause of Cybersecurity Errors During Lockdown

Three-Quarters of UK Businesses Facing Compliance Problems Following Lockdown

Personal Data of the Average Brit Held by at Least 39 Different Organisations

Twitter data breach: Social engineering attack made a mockery of security controls

99% of UK organisations suffered security breaches in the past one year

SurveyMonkey Phishers Go Hunting for Office 365 Credentials

95% of Brits Unable to Consistently Identify Phishing Messages

Microsoft Confirms Takedown of Phishing Domains

How can I effectively collect data? One answer… Forms

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

Let’s face it, we have to stop using passwords

Researchers Find New Calendar-Based Phishing Campaign

Online Learning Platform Exposes Data on One Million Students

Businesses Lack a Workable Ransomware Recovery Strategy

How do I reduce manual tasks in my workflow? One answer… Power Automation

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

Twitter Data Leak Exposes Business Clients

European Commission: Still Work to Do on GDPR

How can I get better insights from my data? One answer… Power BI

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

Foodora Data Breach Impacts Customers in 14 Countries

46% of SMEs Sharing Confidential Files by Email During Lockdown

Microsoft 365 will be rolled out to approximately 1.2 million NHS staff

Recruitment = Accountability. – Adapt, Survive, Thrive. #4

Recruitment = People. – Adapt, Survive, Thrive. #3

Recruitment = Communication. – Adapt, Survive, Thrive. #2

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

Recruitment = Data Security. – Adapt, Survive, Thrive. #1

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

How do I control mobile chat among my workforce? One answer… Kaizala

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

41% of UK Workers Haven’t Received Adequate Cybersecurity Training

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

Nintendo Breach: Now 300,000 Accounts Affected

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

Aussie Beer-Maker Suffers Ransomware Attack

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

Phishers Hide Covid-19 Malware in CVs and Medical Leave Forms

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

Cyber-Attack Hits US Nuclear Missile Sub-Contractor

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

How do I control what happens with my data? One answer… Compliance

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

How to book meetings without playing email tennis? One answer… Microsoft Bookings

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

People Know not to reuse passwords, But Still Do It

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

Cyber-Criminals Impersonating Google to Target Remote Workers

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

If only there was an app for that… One answer… PowerApps

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

EasyJet admits data of nine million hacked

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

How do I improve internal communications? One answer… Microsoft Teams

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

Cyber Essentials 101 – The 5 Controls

It is now becoming more important than ever to ensure your business is protected and certified against the cyber risks. Cyber Essentials is the government’s flagship programme that helps businesses take structured steps to become cyber secure. Once achieved, Cyber Essentials provides a certification standard...

UK Power Grid Biz Suffers Outage After Cyber-Attack

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

Attacks on Banks Spike 238% during pandemic

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

Business challenges: solved. Go above and beyond with Office 365

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

Zoom tackles hackers with new security measures

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

Coronavirus: Will offices be safe for a return to work?

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

Cyber warning issued for key healthcare organisations in UK and USA

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

COVID-19: Financial Implications for UK-based MSPs

How would you summarise the level of impact COVID-19 has caused to your business?   Along with a variety of other pinpoint questions, in the webinar, we discuss the impact that this worldwide pandemic is causing to the MSPs all around the country, including a...

Working from home: Cybersecurity tips for remote workers

One of the key measures to reduce the spread of Coronavirus COVID-19 is social distancing, which for many organisations means encouraging –  or instructing – staff to work from home.

Coronavirus now possibly largest-ever cyber security threat

The cumulative volume of coronavirus-related email lures and other threats is the largest collection of attack types exploiting a single theme for years, possibly ever.   The total volume of phishing emails and other security threats relating to the Covid-19 coronavirus now represents the largest...

Misconfiguration of accounts stand for 82% of Security Vulnerabilities

Organisations in the UK and Netherlands are more exposed to high-risk vulnerabilities than any others in Europe, with misconfiguration a major challenge, according to new data from Outpost24. The security provider analysed vulnerability data collected from over two million assets across 10 markets, over a 12-month...

Coronavirus: How hackers are preying on fears of Covid-19

Security experts say a spike in email scams linked to coronavirus is the worst they have seen in years.   Cyber-criminals are targeting individuals as well as industries, including aerospace, transport, manufacturing, hospitality, healthcare and insurance. Phishing emails written in English, French, Italian, Japanese, and...

Rail station Wi-Fi provider exposed traveller data

The email addresses and travel details of about 10,000 people who used free wi-fi at UK railway stations have been exposed online. Network Rail and the service provider C3UK confirmed the incident three days after being contacted by BBC News about the matter.

Virgin Media data breach affects 900,000 people

(Image credit: GettyImages) A Virgin Media database containing the personal details of 900,000 people was left unsecured and accessible online for 10 months, the company has admitted. The information was accessed “on at least one occasion” by an unknown user. The database, which was for...

Norton LifeLock phishing scam infects victims with remote access trojan

(Image credit: Shutterstock) Hackers employed a clever trick to get users to enable macros in a malicious Word document. The cybercriminals behind a recent phishing campaign used a fake Norton LifeLock document in order to trick victims into installing a remote access trojan (RAT) on their systems....

Over 120 million Decathlon accounts hacked

(Image credit: Shutterstock.com / Tharnapoom Voranavin) Employee and user data leaked due to unsecured server. Sporting company Decathlon has suffered a massive data breach exposing records of over 123 million users and employees. According to researchers at vpnMentor, more than 9GB of data was leaked from...

Game over! Windows software nasty Emotet spotted spreading via brute-forced Wi-Fi networks

A new variant of the notorious Emotet Windows malware is able to spread wirelessly by brute-forcing Wi-Fi network passwords and scanning for shared drives to infect. The wormification of the trojan attack was detected by researchers at Binary Defense, who this month reported that the...

Game over! Windows software is under attack.

A new variant of the notorious Emotet Windows malware is able to spread wirelessly by brute-forcing Wi-Fi network passwords and scanning for shared drives to infect. The wormification of the trojan attack was detected by researchers at Binary Defense, who this month reported that the...

Mac malware is growing faster than nasties going for Windows

Software nasties targeted at MacOS are on the increase faster than ones for Windows, according to antivirus biz Malwarebytes. Malicious software targeting users of Apple Macs has leapt over the last year, the security outfit said in its latest State of Malware report. Describing this...

Latest phishing scam is spreading fake invoices loaded with malware

Prolific malware turned botnet shows no signs of slowing down as campaigns are launched against financial institutions in the US and UK. A notorious malware campaign is targeting banks and financial institutions in the US and the UK with cyberattacks that are not only destructive in their...

Using WhatsApp on Your Computer Could Put Your Files at Risk

  The desktop platform of WhatsApp has more than 1.5 billion monthly active users. The flaw affected WhatsApp desktop versions prior to 0.3.9309 when paired with WhatsApp for iPhone versions prior to 2.20.10. Researchers have reported a vulnerability in WhatsApp desktop client for iPhones which...

Wawa Breach: Hackers Put 30 Million Stolen Payment Card Details For Sale

Remember the recent payment card breach at Wawa convenience stores? If you’re among those millions of customers who shopped at any of 850 Wawa stores last year but haven’t yet hotlisted your cards, it’s high time to take immediate action. That’s because hackers have finally...

Millions of Macs are hit by this malware every year

The popular misconception that Macs don’t get viruses has become a lot less popular in recent years, as Apple devices have weathered their fair share of bugs. But it’s still surprising that the most prolific malware on macOS – by one count, affecting one in ten...

The Fort of Cyber Security – What is Data Encryption?

The Fort of Cyber Security – What is Malware?

The Fort of Cyber Security – What is good Password Security?

Fake Amazon Representatives Involved in England’s Phone Scam

At least 200 people who were cheated out of more than $441,000 in total. To prevent yourself from falling to these traps, visit actionfraud.police.uk to know what to do and when. Recently, scammers impersonating representatives from Amazon were reported calling up Amazon users and offering...

Chrome Web Store hit by fraudulent transactions

According to the Google security team, the wave of fraudulent transactions began earlier this month.   Tech giant Google has confirmed that all commercial extensions have been temporarily suspended from being published or updated in the Chrome Web Store in the wake of a significant...

The Fort of Cyber Security – What is Ransomware?

The Fort of Cyber Security – What is a good Data Backup?

Cybercriminals Leverage Microsoft Sway in a Phishing Attack

The Fort of Cyber Security – What is Smishing

The Fort of Cyber Security – What is Vishing?

The Fort of Cyber Security – What is Phishing?

The Fort of Cyber Security – What is a VPN?

Cyber-Attacks Hit UK Firms Once Per Minute in 2019

UK businesses were deluged with cyber-attacks in 2019, with the average firm hit by over half a million attempts to compromise systems, according to new stats from Beaming. The Hastings-based business Internet Service Provider (ISP) extrapolated the findings from data on its own corporate customers across...

WannaCry is still a major ransomware threat

WannaCry was “the most ordinary type of hack” in 2019 Despite some security analysts saying the is dead, ransomware continues being one of the most popular and most devastating types of malware out there.  A new report by PreciseSecurity.com claims that almost a quarter (23.56...

The Fort of Cyber Security

Let us guide your business to the Fort of Cyber Security! Cyber threats are everywhere… It’s important to understand the current trends in security threats; enabling you to identify your vulnerabilities and better protect your sensitive data.   Cyber Security is largely about being aware...

Urban Network are on the move!

Cybercriminals Use Green Padlock Icon to Trick Victims

Password-stealing hacking campaign is targeting governments around the world

Avoid ransomware by moving to the cloud, says AWS Public Sector boss

Attackers Continue to Exploit Outlook Home Page Flaw

44 million Microsoft users reused passwords in the first three months of 2019

Share & Communicate externally with Teams

Work Together within one application

Too many options to manage within Microsoft Office 365?

4 Reasons why Security Awareness Training is very important

Your servers are full of Data, Cyber Criminals love them.

GDPR Fines are nasty, here’s a few ways to avoid them.

With the power of Firewall, you can prevent Ransomware.

Everything in Texas is huge, including the Cyber Attacks.

Lost one file, but you’ll have to recover the whole Business to recover it?

Keeping the lights on, when all else fails.

Wouldn’t a time machine be a handy asset?

It’s illegal to have no Professional-Grade Backup.

The 3-2-1 Backup Rule

Don’t let the storm of GDPR catch you out, BA face £183m in fines.

Save money by axing ISDN Telephony

Don’t be restrained by slow broadband speeds!

In the digital age, internet connectivity is as vital to our livelihoods as electricity. Despite being in the country’s capital, you might still be suffering from a lack of full fibre broadband, which is holding back the productivity of your business and is ultimately costing you time & money.

You might have been hacked, but would you know?

We shouldn’t have to sit back and suffer… with the dangerous rate of attacks taking place, why should we not learn lessons from what’s happened and use those lessons to better advance our defences for next time?

Data backup…your last line of defence in the war against hackers

In the rise of threats to our valuable & private data, cyber-criminals are forever creating new ways to disrupt and defraud our professional and personal lives. One of the many cyber threats that has seen a sharp increase in activity within recent years is Ransomware.

Office Relocation Project for HallidayMarx

After recently celebrating their 9th year in business, HallidayMarx enjoyed some exciting news that their head office was moving to Lime Street in London. As a long-term valued client to Urban Network, we were proudly on-hand to deliver a seamless transition across all things technology...

A Sophisticated & Connected workplace IT Support Service Success Story

Who else knows your username & password?

Your details might be all over the Dark Web… what is it? Around 3% of the internet cordoned off typically for illegal activity. Identified as the ‘Dark Web’, untraceable and difficult to access, it is therefore a prime location for the shared activities between criminals of all kinds.

Keeping your data protected… with Office 365 Advanced Threat Protection

Thieves are stealing from you… but, no longer are they climbing out of the bedroom window with your television. Today’s cyber criminals want to get access to your valuable & sensitive data, and with some slightly more sophisticated tools at their disposal...

Security, without the burden

Thieves are stealing from you… but, no longer are they climbing out of the bedroom window with your television. Today’s cyber criminals want to get access to your valuable & sensitive data, and with some slightly more sophisticated tools at their disposal...

Windows 7 End of Life

On January 14th 2020 Microsoft will end extended support for the Windows 7 Operating System. This is known in tech terms as end-of-life for the software. So, what does this mean and how do you prepare for Windows 7 End of Life?

7 Key Principles of Business Continuity for Business

Disaster recovery and business continuity planning should be considered a critical aspect of running a business. These 7 key principles of Business Continuity will help you get started in the right direction when crafting an effective business continuity plan. 1. Get employees involved Business Continuity...

Backup and Data Protection for Business eBook

Why backup and data protection is critical for a business? It is important to understand why backup is critical for a business. Today’s businesses are creating more data than ever and you need a robust backup and data protection for your business sensitive data. Successful...

Cyber Essentials 101 – IT Security Checklist

Why do you need an IT Security Checklist? According to the Government’s Cyber Security Breaches Survey 2017: 46% of all UK businesses identified a cyber security breach or attack in the last 12 months 6 in 10 of those who identified breaches also say the...

How To Set Up Email Redirect in Outlook and Outlook Web App OWA

This blog outlines how to set up email redirect in Outlook and Outlook Web App (OWA) You can use Outlook Inbox Rules to redirect any messages you received that match conditions specified in the Rule to another email account. There are two methods to set...

How To Set Up Outlook Auto Forward including Outlook Web App

This blog outlines how to set up Outlook auto forward, including Outlook Web App. You can use Outlook Inbox Rules to forward any messages you received that match conditions specified in the Rule to another email account. There are two methods to set up an...

How To Set Up Your Email Account on iOS

There are two ways to set up an email account on iOS. This blog will show you step by step how to set up automatically and manually your email account on iPhone, iPad. I. Set up your email account on iOS automatically 1. Go to...

How To Set Up Outlook Out of Office (Automatic Replies) incl. Web App

There are two methods to set up an Outlook Out of Office (Automatic Replies) when using Microsoft’s Office 365. You can use the local Outlook application or the Outlook Web App via a browser. This blog will show you step by step how to set...

Urban Network celebrate 15th anniversary!

This month is a special month for Urban Network: our 15th anniversary! In 2003, our founders Perry and Stuart quit their jobs and embarked on a journey with a vision of becoming a leading IT provider, providing a unique customer-focused service. Fifteen years later, Urban...

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Disaster Recovery Solution for Global Financial Institution

Imagine if you were hit with a major server failure… There’s no way to predict the future, and Murphy’s Law tells us that anything that can go wrong will go wrong. There are many sources of downtime. Some of the common causes are human error,...

Cyber Essentials 101 – Patch Management

Patch Management is one of the five key technical controls required in the UK Government-backed Cyber Essentials Scheme. Why Patch Management is important? Vulnerabilities or security flaws are common in software and are frequently discovered. Once known, it can quickly be exploited by malicious individuals...

Cyber Essentials 101 – Malware Protection

Malware Protection is one of the five key technical controls required in the UK Government-backed Cyber Essentials Scheme. Why Malware Protection is important? An organisation should implement robust malware software on devices that have access to or are accessible from the Internet. Malware, such as...

Cyber Essentials 101 – Access Control

Access Control is one of the five key technical controls required in the UK Government-backed Cyber Essentials Scheme. Why Access Control is important? This control aims to ensure that only authorised individuals have user accounts and have access and at the appropriate level to reduce...

Cyber Essentials 101 – Secure Configuration Control

Secure Configuration is one of the five key technical controls required in the UK Government-backed Cyber Essentials Scheme. Why Secure Configuration is important? A new computer, network devices or installed software cannot be considered secure upon default configurations. Standard or factory settings often use administrator...

Cyber Essentials 101 – Boundary Firewall Internet Gateway

Boundary Firewall & Internet Gateway is one of the five key technical controls required in the UK Government-backed Cyber Essentials Scheme. Why Boundary Firewall and Internet Gateway is important? This control applies to every business where employees have access to the Internet. Boundary Firewall and...

9 most popular posts of 2017

Over the past 12 months, we were busy producing useful blog content for our amazing audience of social followers, email subscribers, customers, and customers-to-be. Didn’t have time to read it all? Here are the top 9 most popular posts of 2017. #1 – What General...

What to look for when choosing an Outsourced IT Provider

What should business look for in their Outsourced IT Provider? One of the hardest decisions any business needs to make is who their partners will be. This is especially true when it comes to technology partnerships, as they can become integral to everything you do...

What General Data Protection Regulation (GDPR) means for UK small businesses?

The General Data Protection Regulation (GDPR) replaces the Data Protection Act (DPA) in May 2018. It provides a new data protection framework to cover the collection, processing and protection of personal data on EU citizens and will have an impact on all business.   Why...

Urban Network achieves IASME GOLD Accreditations

We are proud to announce that Urban Network have achieved the Information Assurance for Small and Medium Enterprises (IASME) Governance Gold standard in addition to our existing Cyber Essentials accreditation.   About the IASME Governance standard The IASME Governance standard, based on international best practices and...

Mayday Managed IT Support Service Success Story

Mayday was growing rapidly, nearly double its size and turnover since last year. It soon realised that the existing IT system and infrastructure were not sufficient to keep pace with its growth. They were starting to search for a flexible IT partner who would react...

Email Security with Office 365 Advanced Threat Protection

More than 90% of targeted attacks start with email as cybercriminals look to gain access to your organisation. With sophisticated cyber attacks on the rise, your email security must keep up. Microsoft is continuing to wage on war on phishing attacks and email scam with...

Urban Network win B2B Reseller of the Year | Network Group Awards 2017

We are delighted to announce that Urban Network have been named B2B Reseller of the Year at the annual Network Group Awards in Brighton. Now in their 7th year with 14 prestigious awards on offer, the Network Group Awards celebrates the best in business and...

21construction moves to Office 365 Email platform

Customer at a Glance 21construction Industry Construction Size Over 35 users Website http://www.21construction.co.uk Urban Network Customer Since 2016 Founded in 2012, 21construction provides high quality fit out and refurbishment to clients and consultant teams in London and the South East of England. They specialise as...

7 reasons why networking events are important for your business

Today there are so many great ways to learn and improve your business; you can read blogs, attend webinars, listen to podcasts and watch videos on YouTube to name a few. So why would you bother with the time and expense of an in-person conference...

Double finalist in 2017 Network Group Awards

We are finalist in the 2017 Network Group Awards! We are delighted to announce that Urban Network have received double nominations in this year’s Network Group Awards in two categories: Business to Business Reseller of the Year and Managed Service Provider of the Year. The...

Windows Vista End of Support April 11, 2017

Windows Vista End of Support is coming next month on April 11, 2017. What “End of support” means for you? Microsoft has provided support for Windows Vista for the past 10 years but after April 11, 2017, Windows Vista customers will no longer receive new...

Meet our Managing Director – Stuart

Read on and you will find more interesting facts about our Managing Director. 1. How long have you been at Urban Network? Since the beginning of Urban time – 14 years 2. Describe your role at Urban Network in one sentence Oversight of the inner...

Security Solutions for Jackson Stops & Staff with Sophos UTM

Customer at a Glance Jackson Stops & Staff Industry Property Management Size Over 150 users across 13 sites Website www.jackson-stops.co.uk Urban Network Customer Since 2005 Jackson-Stops & Staff are specialists in prime residential property with a national network of over 40 offices. Towards the end...

The Ultimate Disaster Recovery Checklist

Are you prepared in the event of data loss, natural disaster, cyber-attack, hardware failure or human error? Every business has to prepare for the worst. That’s why we put together this “Ultimate Disaster Recovery Checklist” to help you stay one step ahead of unforeseen dramas....

Improve IT efficiency – Why better equipment matters

You may have heard of Moore’s Law which is an observation of the speed in the advancement of computing power. The most simplistic way to describe this is that computing power doubles roughly every year to year and a half. This prediction has pretty much...

10 Hidden IT Risks That Might Threaten Your Business

Today’s big IT advantages come with major risks. Your networks and systems serve as your silent partner in operations. Should they fail – and when they do, it’s usually without warning – you’re exposed not just to an IT problem, but to a potentially large...

Introducing Desktop Assistant 2.0

Our Desktop Assistant, Monitoring & Automation tool – Sentinel is getting an upgrade, new code that allows us to make use of available technology, improving the services we deliver to our clients. Along with the new Sentinel code comes a new icon for the System...

Urban Network wins Thames Gateway Business Customer Service Award

Urban Network has been announced as the winner of Customer Service Award at the Thames Gateway Business Awards event, which took places in Canary Wharf, hosted by BBC business journalist Declan Curry on October 28, 2016. In the Customer Service Award category, the judges are...

10 steps for better cyber security

Security breached are costly and rarely a day goes without you seeing a headline about a new data breach. You might wonder how best to keep yourself safe online. One simple advice: reinforcing the basics. Follow these simple steps in the infographic “10 steps for...

Create strong password – DOs and DON’Ts

A strong password is your first defence against hackers and cyber criminals. This month is Cyber Security Awareness Month, we will share simple tips on how to create secure password to protect yourself online. DO DON’T Create unique passwords that use a combination of words,...

How to spot Macro-based Malware attachment

In 2015, we observed an increase of macro-based malware along with the spike in spam volume. The majority of the macro-based attacks often start with spammed messages containing attachments such as Microsoft Word document and Excel files. These messages often use attention-grabbing topics, mostly related...

How to spot fake email

There are numerous ways to spot a fake email. The list below is not exhaustive but covers most common types of phishing attempts. The message contains poor spelling and grammar Whenever a large company sends out a message on behalf of the company as a...

Safe Browsing best practices

The World Wide Web is a wonderful thing, never has it been so easy to find information, research your favourite topics or shop from the comfort of your armchair; it’s brilliant. But, it is also a haven for bad software, viruses and spyware (Spyware is...

What is Malvertising? Know the security tips

What is Malvertising? Malvertising, short for malicious online advertising, is a combination that describes the cybercrime of using advertising on websites to proliferate malware. This is now one of the most successful ways that cybercriminals have of spreading bad code, or malware and infecting machines....

Email from your friend can be a phishing scam

In some cases, cybercriminals may have managed to gain access to systems belonging to somebody that you know and trust or potentially they have spoofed their address (sending with the correct email address, but not actually gaining control of the person’s accounts). This could be...

Protect yourself against Vishing scam

What is Phone Phishing, Voice Phising or Vishing? Phone Phishing or Vishing (short for Voice Phishing) is a rising type of Social Engineering fraud. It is becoming popular as it adds a level of human manipulation into the attack. The scam artist will initiate a...

What is Spear Phishing and how to avoid it?

What is Spear Phishing? Spear Phishing is a form of Social Engineering. It may be defined as ‘highly targeted phishing aimed at specific individuals or groups within an organisation’. Due to the amount of information that can be found freely with just a little digging...

What is Phishing? Learn how to spot a scam

What is Phishing? Phishing is the most popular form of Social Engineering. Via email mainly, this describes when an email is received that resembles an authentic email sometimes (but not necessarily) even from a genuine sender. These emails are trying to illicit a response that...

What is Social Engineering?

What is Social Engineering? When the term ‘Social Engineering’ is used in the context of cybersecurity, or cybercrime it is a generic term for any attempt to have an end user assist the perpetrator by having them do something. Outside of the cyber realm this...

Urban Network finalist in Thames Gateway Business Awards 2016

We are excited and proud to announce that we’ve been selected as finalist in this year’s Thames Gateway Business Awards in the “Customer Service” category. Great customer service is at the core of everything we do and our customer’s experience of our service is paramount...

Understanding the cybersecurity landscape

The reality is that EVERY business and individual are at risk from cybercrime and awareness is perhaps the most important defence against these threats. In this blog, the first installment of our CyberSecurity Blog series, we will be giving you an overview of current cybers...

Urban Network support local John Scurr Community Centre

As many of our clients may know, Urban Network are proactive in helping community and charity as part of our Corporate Social Responsibility. We are proud to be able to support public initiatives in our immediate surrounding area, and to be able to contribute toward...

9 free tools to up your computer performance

Slow computers are the bane of most people’s existence and can put anyone in a bad mood. Luckily our tech guys have picked up 9 simple and free tools for you to help keep your computer performance at its best. Getting a message that your...

CompTIA Spotlight on Success: Growing Talent and Reaping Rewards

In the last edition of CompTIA “Spotlight on Success” blog series, our CEO Perry Ashby, a member of CompTIA’s UK Channel Community Executive Council, shares his insight about the impact, cultural changes and positive results of growing talent. CompTIA: What has been the biggest achievement...

Urban Network obtains Sophos MSP Connect accreditations

We are delighted to announce that Urban Network has obtained the Sophos Managed Service Provider (MSP) Connect accreditations, one of only five companies in the UK currently with this status. With constant emerging threats and the enormous business costs associated with data breaches, it is...

Get to know our team members – Paul

Here at Urban Network, we offer a full range of services, and these include physical cabling within our customers premises, and beyond at larger locations with sprawling estates. We have specialist technicians with years of experience providing high quality certified structured cabling, and CCTV installations....

12 things you didn’t know about Urban Network (but totally should)

Do you know we watch 4000 hours of movies a month? Sort of… Who’s our favourite politician? What Superhero do we think has the worst superpower? What colour makes Butterflies hiccup? None of these questions are answered below… Discover more about the world of Urban...

Urban Network CEO elected to CompTIA UK Channel Executive Council

We are pleased to announce that Perry Ashby, CEO of Urban Network has been elected to CompTIA’s UK Channel Community Executive Council. Urban Network joined CompTIA UK Channel Community in 2014 and has been an active member. Perry was elected by the community members in...

Urban Network wins at Essex Digital Awards 2016

WE MADE IT!! Woohooo! We are excited to announce that Urban Network won Silver Award at the Essex Digital Awards 2016 on April 14 at the Weston Homes Community Stadium, Colchester. The Essex Digital Awards was set up in 2013 to recognise the online achievements...

Meet us at SOPHOS Partner Conference & Global Awards 2016

This April the Urban Network team will head to the annual Sophos Partner Conference and Global Awards ceremony in Cannes on the French Riviera. With Urban Network having selected SOPHOS UTM devices for our Portfolio in 2015, we have achieved great success in providing these...

Traditional Backup vs Business Continuity Solution

Your business can’t afford without protection, especially when the threats of downtime is all around you (network outages, human error, disaster, cyber attack, etc.) Traditional backup methods such as tape, disk, and strict NAS devices are no longer sufficient. In fact, leading edge business owners...

Urban Network finalist in the Network Group Awards

We are delighted to announce that Urban Network have been nominated as finalists in this year’s Network Group Awards in the Business to Business Reseller category. The event, to be held at the Hilton Brighton Metropole on the 28th of April is the group’s 6th...

10 myths about moving office to the cloud

Most companies have decided they need the business agility and want the cost savings that come when moving to the cloud. But with the bewildering amount of contradictory information floating around on the Internet, not many really understand exactly what that means or what it...

Why business should hire apprentices? Our story

On the occasion of the National Apprenticeship Week 2016, Urban Network co-founders Perry and Stuart shared their thoughts on why Urban Network has taken on apprentices and on their positives impact on the business. “We knew that we were going to grow the business, and...

Urban Network are finalist in the Essex Digital Awards 2016!

We are very excited and proud to announce that we’ve been selected as finalist in this year’s Essex Digital Awards in the “B2B Website in association with Essex Chambers of Commerce” category. The Essex Digital Awards is the first and only scheme dedicated to recognising...

3 reasons to cloud connect your file server

As a guess, half of your employees love the file server, since it is fast, easy, and centralises all work files in a single location on the network at the main office. The other half of your of employees more than likely hate the file...

Apprenticeships – Another success story

Kelvin has been with Urban Network for over a year as a Helpdesk Analyst apprentice. Today, he shares his inspirational thoughts on his decision to choose an apprenticeship with us and how this has opened the door to a career in IT. Why did you...

7 security risks from consumer-grade file sync services

Love it or hate it, the Cloud is now ever-present in corporate life. It is now commonplace for businesses, big or small to access cloud services in some form or other as part of their day-to-day business operations. It has also been widely documented that...

5 ways to maximise your employees mobile productivity

Virtually every employee today has a smartphone. Many also have tablets, such as iPads and Android devices. Most businesses are underutilising these devices, because they belong to the employee in most cases. Ignoring these Bring Your Own Device (BYOD) devices is a mistake. Your hyper-connected...

Get to know Lauren

At Urban Network, we are extremely proud of our smart and talented people. We will introduce a new blog series where you’ll get an inside peak into what make Urban Network so unique – our team members. We kicked off the series with the most...

Urban Network earns well-respected CompTIA IT Business Trustmark

London, UK, October 6, 2015 – Urban Network, a London-based Managed Service Provider announced today it has received the CompTIA IT Business Trustmark™, a respected industry credential that signifies its commitment to sound business practices and quality service. “Earning this credential identifies Urban Network as...

Moving to the cloud – A Case Study

Our customer is a London based transformation consultancy, providing business coaching, executive placements, leadership training and workforce assessments to name a few services. Urban Network recently performed a comprehensive project to upgrade legacy Microsoft 2003 server systems for the business to a hybrid cloud storage...

Urban Network joins MacMillan World’s Biggest Coffee Morning

The World’s Biggest Coffee Morning is Macmillan Cancer Support’s biggest fundraising event where they ask people across the UK to hold a coffee morning and raise money for people living with cancer. Last year, Macmillan Cancer Support has raised a record £25 million and funded...

Time is running out…

Broadband Connection Vouchers are being delivered by 50 cities across the UK.  Each local scheme is designed to meet the needs of their local area and to help local businesses to grow and develop. The Government has extended the Connection Voucher Scheme with £40m of...

Meet our apprentice – Miz

Miz is our Helpdesk Analyst apprentice and has been with Urban Network for more than a year. Today, he shares his inspirational thoughts on his decision to choose an Apprenticeship over university and the proudest achievements during his apprenticeship with us. Why did you decide...

Urban Network and Sophos announce new channel partnership

London – June 30, 2015 – Urban Network, a London-based IT Managed Service Provider has today announced a new channel partnership with Sophos, a global IT security leader, to deliver Sophos Unified Threat Management (UTM) as its sole UTM solution. This collaboration is allowing Urban...

Office 2016 for Mac is here

Make your Mac users more productive with Office 2016 for Mac. Office works great across multiple devices and platforms, and it’s included in your Office 365 subscription. See what’s new and improved since Office 2011 New! Jumpstart your work with one of the thousands of...

It’s a Knockout Summer Fun Event!

Last week, our CEO Perry Ashby attended “It’s a Knock Out!” Summer Fun event at Ardencote Manor Hotel, Warwick. The event, organised every year by the Network Group, the UK’s leading technology community provided a great opportunity for networking, product showcase, and business meeting. Dressed...

Windows Server 2003 End of Support

After July 14, Microsoft will no longer issue security updates for any version of Windows Server 2003. If you are still running Windows Server 2003 in your datacentre, you need to take steps now to plan and execute a migration strategy to protect your infrastructure....

National Apprenticeship Week 2015

It’s National Apprenticeship Week, time to celebrate apprenticeships and the positive impact they have on individuals, businesses and the wider economy. At Urban Network, apprenticeships are an important part of our culture which focuses on people. We would like to take the opportunity to say...

Managed Wifi Case Study

Urban Network recently delivered a fully managed WiFi system to one of our clients in the hospitality sector. We delivered free and paid Internet service options to all users within the building. The client now is able to collect information on everyone accessing their WiFi...

Urban Network proud to support Save the Children

The Urbanites are making the world better with a sweater this Friday! Christmas Jumper Day is an annual fundraising campaign in the UK organised by Save the Children, a charity supporting vulnerable children across the world. On Friday December 12, we encouraged the Urban team...