OUTSOURCED IT SERVICES
Delivering complete IT solutions to businesses
throughout Greater London
IT Support
Proactive support with 24/7 monitoring & alerting for a low fixed monthly fee.
Cyber Security
Ensure that systems are secure, and your business complies with accredited standards.
Backup & Disaster Recovery
Ensuring your business is up and running swiftly, with minimal impact on business.
Cloud Solutions
Boost your productivity. Let us help choosing the right Cloud Solutions for your business
How we perform
Exceptional service is guaranteed, nothing left to chance!
Active Client
- Standard SLA Hit 95%
- Critical SLA Hit 98%
- Overall SLA Hit 97%
%
Customer Satisfaction
Success Story
“Now the project is complete, we are confident that we have better levels of security and greater visibility of the network.” – Group Operations Manager, Jackson Stops & Staff
Download eBook
Download “A Quick Guide to Today’s Cyber Threats” to understand current trends in security threats, be able to identify vulnerabilities, and protect your data against these threats.
How we can help
Our Managed Service offering delivers more than simply keeping the lights on and responding to IT incidents as and when they occur. Watch this 1-minute video to find out how.
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Proud to be partnered with global IT leaders
Long standing partnerships with leading technology leaders mean we can deliver the very best solutions to you
Don't take our word for it...
Having recently moved our team to London and being relatively tech ignorant I couldn't be happier with the support received from Urban Network. Their tech guys have been great in getting us set up in our new offices, the helpdesk support is 100% responsive. Would recommend them without any reservation!
Kaye Bettney
We have been working with Urban Network for 2 years, having opened an additional office. They did a fresh install in the new office and have been upgrading the existing office. Excellent service at all times, highly recommended
Jonathan Weeks
Great customer service, knowledgeable and nothing a problem. Very professional in their approach to dealing with any issues. All the team are very helpful. No complaints in the 15 years I have used them.
Chris Bishop
We have always found Urban Network to be very helpful and everybody who works on our account is friendly, professional and efficient.
Martin Scaman
We have known Urban Network for ten years and are still with them. That says it all. They provide a great customer service with friendly people.
Giles Brady
An outstanding service provider who simply do what they say they will do and get it done on budget and on time. No fuss, no complexity and no excuses.
Bryan Lloyd
Quick response times and great overall customer service.
Jason Obrien
Started working with Urban Network about 5 years ago and have found the level of service and technical knowledge second to none. The company has a personal feel to it rather than being just another client which is welcoming. Would highly recommend to any body considering switching their current provider or looking for a new service.
Sunny Mudhar
I have worked with Urban Network now for 10 years through my role as Operations Director for Jackson-Stops & Staff. In the crowded and confusing marketplace of IT service providers, they stand out without question for their delivery, efficiency and most importantly their clarity of rationale when delivering solutions across multi sites. I would recommend them without hesitation.
David Parris
Friendly and knowledgeable staff, always keen to help out and go that extra for clients. Professional in their approach in helping find and implement the best solutions.
Arun Patel
We have used Urban Network for a number of years. They have always been helpful and efficient dealing problems straight away - highly recommended
Alison Petrou
Urban Network is a professional IT company with wonderful technical personnel, they have been providing service to us for the past 8 years and their response time is very prompt.
Ejus Arubi
Urban Network has been a great help to Mirae Asset UK office for a long time. Thanks for your proactive support all the time.
Jake Kim
Professional, no fuss. Were there when they said they would be, no surprise.
Jane Wilkinson
Very happy with our move to Urban Network. Everyone working with us is very knowledgeable, proactive and helpful, as well as being friendly and polite. After thorough explanation, the well thought out approach to our systems has seen considerable improvement already with minimal disruption to implement. Their response time is excellent. I would certainly recommend them.
Justin Murray
Urban Network have been absolutely essential to my working day. Any problems I have encountered, they have been swift to address. Can't tell you how many times they have saved the day. Professional and friendly people who don't treat me like a complete idiot. I highly recommend this company.
Sue Westbrook
Urban Network are the most helpful IT company in London! Nothing is ever too much trouble and they always go above and beyond! I would highly recommend them to anyone outsourcing their IT support.
Law Clark
Incredibly professional IT support company. Both knowledgeable and super efficient in their service to us. I highly recommend them.
Richard Woolgar
Each and every time I call, the service is always prompt, friendly, and efficient. Absolutely delighted!!
Alan Knights
We have always found Urban Network to be very helpful and everybody who works on our account is friendly, professional and efficient.
Martin Scaman
Good response and resolution. Handled in a most professional manner.
Katie Etheridge
Urban Network (London)
Met Wharf
70 Wapping Wall
London E1W 3SS
020 7749 6899
Hello@urbannetwork.co.uk
Urban Network (Essex)
Merrymeade House
Brentwood
Essex CM15 9BG
01277 283340
Monday to Friday, 8am-7pm