OUTSOURCED IT SERVICES

Delivering complete IT solutions to customers
throughout Greater London

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How we can help

With a comprehensive portfolio of managed cloud and on-premise services, and a team of talented IT professionals, Urban Network can deliver a complete IT solution to your business.

Cyber Security

Ensure that systems are secure, and your business complies with accredited standards.

Office 365

Boost your productivity. Working from anywhere while staying secure with Office Suite

IT Support

Proactive support with 24/7 monitoring & alerting for a low fixed monthly fee

Business Continuity

Ensuring your business is up and running swiftly, with minimal impact on business.

How we perform

Exceptional service is guaranteed, nothing left to chance!

  • Standard SLA Hit 95%
  • Critical SLA Hit 98%
  • Overall SLA Hit 97%
  • Customer Satisfaction 99%

Urban Network (London)

Met Wharf Building
70 Wapping Wall
London E1W 3SS

020 7749 6899

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Hello@urbannetwork.co.uk

Urban Network (Essex)

Merrymeade House
Brentwood
Essex CM15 9BG

01277 283340

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Monday to Friday, 8am-7pm

We’d love to hear from you

Urban Network London

Metropolitan Wharf 70 Wapping Wall London E1W 3SS

Urban Network Essex

Merrymeade House Brentwood Essex CM15 9BG

Proud to be partnered with global IT leaders

Long standing partnerships with leading technology leaders mean we can deliver the very best solutions to you

Partners Apple HP IBM Microsoft VMWare
2015-02-06T16:16:46+00:00

Partners Adobe Amazon APC Azure BT
2015-02-06T16:17:41+00:00

Partners Cisco Meraki Citrix Cyber Essentials Datto Dell
2015-02-06T16:20:34+00:00

Partners eFolder Exponential-e Fujitsu IASME Juniper
2015-02-06T16:21:47+00:00

Partners KCOM Lenovo NetApp Netgear
2015-02-06T16:36:41+00:00

Partners Office365 OpenDNS Purple Samsung Sophos
2015-02-06T16:23:37+00:00

Partners Storagecraft Symantec Toshiba Ubiquiti
2016-04-27T17:58:31+00:00

Don't take our words for it...

5 stars customer reviews testimonial

Testimonial-Quote-1Having recently moved our team to London and being relatively tech ignorant I couldn't be happier with the support received from Urban Network. Their tech guys have been great in getting us set up in our new offices, the helpdesk support is 100% responsive. Would recommend them without any reservation!Testimonial-Quote-2

Kaye Bettney

5 stars customer reviews testimonial

Testimonial-Quote-1We have been working with Urban Network for 2 years, having opened an additional office. They did a fresh install in the new office and have been upgrading the existing office. Excellent service at all times, highly recommendedTestimonial-Quote-2

Jonathan Weeks

5 stars customer reviews testimonial

Testimonial-Quote-1Great customer service, knowledgeable and nothing a problem. Very professional in their approach to dealing with any issues. All the team are very helpful. No complaints in the 15 years I have used them.Testimonial-Quote-2

Chris Bishop

5 stars customer reviews testimonial

Testimonial-Quote-1We have always found Urban Network to be very helpful and everybody who works on our account is friendly, professional and efficient.Testimonial-Quote-2

Martin Scaman

5 stars customer reviews testimonial

Testimonial-Quote-1We have known Urban Network for ten years and are still with them. That says it all. They provide a great customer service with friendly people.Testimonial-Quote-2

Giles Brady

5 stars customer reviews testimonial

Testimonial-Quote-1An outstanding service provider who simply do what they say they will do and get it done on budget and on time. No fuss, no complexity and no excuses.Testimonial-Quote-2

Bryan Lloyd

5 stars customer reviews testimonial

Testimonial-Quote-1Quick response times and great overall customer service.Testimonial-Quote-2

Jason Obrien

5 stars customer reviews testimonial

Testimonial-Quote-1Started working with Urban Network about 5 years ago and have found the level of service and technical knowledge second to none. The company has a personal feel to it rather than being just another client which is welcoming. Would highly recommend to any body considering switching their current provider or looking for a new service.Testimonial-Quote-2

Sunny Mudhar

5 stars customer reviews testimonial

Testimonial-Quote-1I have worked with Urban Network now for 10 years through my role as Operations Director for Jackson-Stops & Staff. In the crowded and confusing marketplace of IT service providers, they stand out without question for their delivery, efficiency and most importantly their clarity of rationale when delivering solutions across multi sites. I would recommend them without hesitation.Testimonial-Quote-2

David Parris

5 stars customer reviews testimonial

Testimonial-Quote-1Friendly and knowledgeable staff, always keen to help out and go that extra for clients. Professional in their approach in helping find and implement the best solutions.Testimonial-Quote-2

Arun Patel

5 stars customer reviews testimonial

Testimonial-Quote-1We have used Urban Network for a number of years. They have always been helpful and efficient dealing problems straight away - highly recommendedTestimonial-Quote-2

Alison Petrou

5 stars customer reviews testimonial

Testimonial-Quote-1Urban Network is a professional IT company with wonderful technical personnel, they have been providing service to us for the past 8 years and their response time is very prompt.Testimonial-Quote-2

Ejus Arubi

5 stars customer reviews testimonial

Testimonial-Quote-1Urban Network has been a great help to Mirae Asset UK office for a long time. Thanks for your proactive support all the time.Testimonial-Quote-2

Jake Kim

5 stars customer reviews testimonial

Testimonial-Quote-1Professional, no fuss. Were there when they said they would be, no surprise.Testimonial-Quote-2

Jane Wilkinson

5 stars customer reviews testimonial

Testimonial-Quote-1Very happy with our move to Urban Network. Everyone working with us is very knowledgeable, proactive and helpful, as well as being friendly and polite. After thorough explanation, the well thought out approach to our systems has seen considerable improvement already with minimal disruption to implement. Their response time is excellent. I would certainly recommend them.Testimonial-Quote-2

Justin Murray

5 stars customer reviews testimonial

Testimonial-Quote-1Urban Network have been absolutely essential to my working day. Any problems I have encountered, they have been swift to address. Can't tell you how many times they have saved the day. Professional and friendly people who don't treat me like a complete idiot. I highly recommend this company.Testimonial-Quote-2

Sue Westbrook

5 stars customer reviews testimonial

Testimonial-Quote-1Urban Network are the most helpful IT company in London! Nothing is ever too much trouble and they always go above and beyond! I would highly recommend them to anyone outsourcing their IT support.Testimonial-Quote-2

Law Clark

5 stars customer reviews testimonial

Testimonial-Quote-1Incredibly professional IT support company. Both knowledgeable and super efficient in their service to us. I highly recommend them.Testimonial-Quote-2

Richard Woolgar

5 stars customer reviews testimonial

Testimonial-Quote-1Each and every time I call, the service is always prompt, friendly, and efficient. Absolutely delighted!!Testimonial-Quote-2

Alan Knights

5 stars customer reviews testimonial

Testimonial-Quote-1We have always found Urban Network to be very helpful and everybody who works on our account is friendly, professional and efficient.Testimonial-Quote-2

Martin Scaman

5 stars customer reviews testimonial

Testimonial-Quote-1Good response and resolution. Handled in a most professional manner.Testimonial-Quote-2

Katie Etheridge