Urban Network has been announced as the winner of Customer Service Award at the Thames Gateway Business Awards event, which took places in Canary Wharf, hosted by BBC business journalist Declan Curry on October 28, 2016.

In the Customer Service Award category, the judges are looking for companies that demonstrate levels of customer care above & beyond the call of duty. The Urban Network team was thrilled to have won such a prestigious award in a high standard and competitive category.


“We are very proud of winning the Customer Service Award. Our customer’s experience of our service is paramount to us, and we have developed our business processes to ensure that this is part of everything we do. From training our staff, through to how we deploy technology, service always forms the basis of our work. We’re very pleased and thankful that our dedication, hard work, and commitment is being recognised by the Thames Gateway Business Award juries. Our thanks go to our staff who work hard to ensure our service levels are as high as possible.”

Perry Ashby, CEO

With 12 winners selected from over 50 finalists, the Thames Gateway Business Awards showcase and celebrate the achievement of individuals and business excellence throughout East London & Essex.

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