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Lost one file, but you’ll have to recover the whole Business to recover it?

Lost one file, but you’ll have to recover the whole Business to recover it?

Ever used a sledgehammer to open a tiny nut?

Maybe not, but you get where we’re going with this.

If you’ve lost your complete system and need to recover everything at once, most backup tools have you protected. But if you need to recover one specific file or folder without having to restore your entire server, a lot of tools leave you disappointed.

Whether a solitary file has corrupted, or worst-case situation, you’ve been targeted by a cyber-attack; there is rarely an easy way to retrieve back just that one individual file (and quickly).

You end up spending ages restoring the entire Business system, needlessly rebooting all your data back to how it was a yesterday, or worse, a week beforehand. Resulting in a loss of all those new and updated files in the interim.

Meaning numerous copies need to be saved and moved for them to be re uploaded once the restoration has been complete.

Is there a feature for individual file restoration available?

Yes, it’s called Granular Recovery Technology. A service missed from several the leading backup vendors.

Granular Recovery is your easy answer in recovering those individual files you lost in unintentional deletion, corruption or via a cyber-attack; gone are the days you must complete a full system recovery.

The ability to search for significant files that lie somewhere in the corner of a backup set, mark them and get them recovered, while the rest of the backup data pile remains intact.

Quickly providing you access back to that one file in minutes, rather than hours or days.

 

Why must we use it?

There is a variation of reasons why you should consider a backup service that has Granular Recovery built in as standard.

However, the main and most significant advantage and why you should use Granular recovery, is the economy of time to restore only the objects needed, and a greater defence from mishaps and undesired data changes that can occur with a full restoration.

Consequently, a good granular restore feature saves your efforts and oodles of data!

The phrase “needle in a haystack” comes to mind, with the unavoidable disappointment when you begin a task with an almost impossible feeling.

With Granular Recovery, it makes finding that needle possible, not only possible but quite easily, along with a few others you didn’t know about also!

 

We’re Urban Network, we can help backup your Business.

We specialise in managed IT & technology services to help businesses across London & the wider-South East, from our base in Wapping, East London.

Urban Network has a proven track record, with extensive experience and a full portfolio of industry accreditations & certifications.

Among our range of skills, we have a specialism in cyber security. Ensuring we aid our clients with employing the best & most appropriate security practices, procedures and tools to protect their sensitive data.

If you have any concerns or challenges with your cyber security, or with your technology generally, we would like to hear from you. Please contact the team today.

 

Keeping the lights on, when all else fails.

Keeping the lights on, when all else fails.

Being able to recover from a tragedy is one thing…

An IT disaster, whether that’s the cost of a few files or the outage of your entire system following a cyber-attack, can be disastrous to the operation of your business. If you have a professional backup service in place, there’s a strong chance you’ll be able to recover and get back on your feet. But, have you ever considered the time that a full-sized recovery might take?

If you need to transfer backup files from the cloud, it can take hours, or even days, to get access back to your data. That’s before you start the recovery process of restoring the data & services to their correct place, and ensuring your users effectively regain access.

As the adage says, time is money. An IT outage, however large or small, can cost you a fortune.

How can you sustain the continuity of your business operations during that downtime?

Business Continuity is the often overlooked third sister to Backup & Disaster Recovery.

BC doesn’t have to be an exclusive enterprise-grade solution, it should be standard operating practice, (which will likely include an IT platform of some kind), that is both commercially & technically suitable to the way you work. Your industry, size, the types of software & data you process, and even your geography, all play a part in the style of Business Continuity process your business should accept.

Where IT is concerned, there are numerous BC puzzle pieces that can come together to complete an entire continuity solution, which is designed to meet several likely disaster outcomes.

At an inferior level; a local server failover can provide you with continuity in the event of losing the operation of your main server. At a higher level; your local server failover can be paired with a cloud-based service that offers failover to a cloud hosted platform in the event of a total loss of access to your office grounds.

If your business already functions mostly, or entirely, from cloud-based services you may be not likely to have a need for a recovery failover. Your BC plan might simply be centred around users having access to IT devices and internet connectivity from an off-site location.

 

Build a strategy.

All businesses regardless of their size or industry should have a Business Continuity plan that issues in any number of possible disaster outcomes, and how you will respond to ensure the continuity of operations are upheld.

Your IT partner should be best placed to understand the intricacies of your business operation, and of your IT services, to support you in mapping out a suitable BC plan.

Your IT may require investment as a part of this review to ensure you are truly protected, or, you may simply require documentation, training & support for your team to be able to access and function proficiently with the existing tools you have.

 

We’re Urban Network, we can help backup your Business.

We specialise in managed IT & technology services to help businesses across London & the wider-South East, from our base in Wapping, East London.

Urban Network has a proven track record, with extensive experience and a full portfolio of industry accreditations & certifications.

Among our range of skills, we have a specialism in cyber security. Ensuring we aid our clients with employing the best & most appropriate security practices, procedures and tools to protect their sensitive data.

If you have any concerns or challenges with your cyber security, or with your technology generally, we would like to hear from you. Please contact the team today.

 

Wouldn’t a time machine be a handy asset?

Wouldn’t a time machine be a handy asset?

 Corrupt file or wish you could revert-back changes your colleague made?

Most backup services are acceptable… they’ll have a single, up-to-date copy of your files and folders from the last working day. So, in theory, should you suffer a data loss, you’ll be able to recuperate the most recent copy of your data to get back on your feet.

If you’ve only lost a solitary file here & there, having a backup service with Granular Recovery might come in handy; however, recovering back to a file at a precise point in history would be even more useful, and here’s where most backup services don’t have your back.

Sounds a bit mad at first, but, what if last night’s copy is ‘too recent’? We’ve all been there… a file gets worked, re-worked and re-worked again… but you want to return to version 2 and it’s now on version 6. Restoring last night’s version might get you back to version 5, but that’s not far back enough.

So, what can you do?

Rollback recovery for set points in time

Running with a backup service that comprises a feature called, Incremental Backup, covers this exact need. Define a custom schedule of points in time where you want to snap your file backup – as frequent or infrequent as you need.

If you set incremental recovery points for each day at 5pm; at any point in time in the future you’ll be able to reinstate all, some or one of your files from that specific date.

 

Sounds like a lot of Data? It is.

To enable recovery from an array of points in history, you’ll need your backup service to store a duplicate copy of all (or some) of your files & folders – for every recovery point.

Meaning the downside to the flexibility of incremental recovery is the pure volume of backup storage space required to keep all those multiple copies of your files.

 

How can that space be managed?

To get the most from your backup storage space, incremental restoration points can be combined.

For example, you can opt to retain a weekly restoration point on each Friday within a month – as your space depletes, those points will be cleared keeping only the last Friday within that month.

To keep a recovery point from the last Friday of each month going back in time, you’ll still need a fair capacity of storage. But when storage runs low, you can clear down those recovery points at any time.

All a balance of the practicality & saving in time and money being able to recover incrementally vs. the cost of the backup storage space.

 

We’re Urban Network, we can help secure your Business.

We specialise in managed IT & technology services to help businesses across London & the wider-South East, from our base in Wapping, East London.

Urban Network has a proven track record, with extensive experience and a full portfolio of industry accreditations & certifications.

Among our range of skills, we have a specialism in cyber security. Ensuring we aid our clients with employing the best & most appropriate security practices, procedures and tools to protect their sensitive data.

If you have any concerns or challenges with your cyber security, or with your technology generally, we would like to hear from you. Please contact the team today.

 

It’s illegal to have no Professional-Grade Backup.

It’s illegal to have no Professional-Grade Backup.

 You possibly didn’t know this…

Backup and disaster recovery solutions are critical under the GDPR.

With any Business liable or accountable for the ownership of important data, they must have the capability to recover any lost private information that they hold in a timely manner.

In order to remain compliant, you must have the obligatory backup and disaster recovery strategies in place and actively take the time to frequently test the integrity and the efficiency of the solution.

This is only the start, as you’ll find out there are lot more implications to it, you’re going to need to obey with all of them.

How do we abide with the GDPR ruling?

By following each distinct implication and making sure your Business is in line!

With GDPR fines placed on British Airways, you shouldn’t be expecting a smack on the wrists, we recommend you get your Business in order and shadow all the rules.

Covering the first of many critical points involved; Having a backup recovery point is crucial, irrespective if you want one or not.

Whether you’re outsourcing or have other approaches, you need a secure recovery point in which you can restore important data from, fast.

You’re also going to need a process in place, for regular testing, judging and assessing the effectiveness of the measures involved for guaranteeing the security.

Do you feel 100% self-assured that you could tackle inbound or concealed cyber-attacks? If not, then you should be looking for ways to reinforce your defence as you now must report any breaches within 72 hours of them occurring.

An effective way to certify yourselves of Cyber protection, is to become Cyber Security Essentials accredited.

Data compliance is for every affiliate of the team, whether you’re involved within IT or the legal side of the Business or not, everybody needs to be GDPR conscious.

Lastly, for now, Regular Data backups are vital, as well as consistent Backup testing, you need to check regularly and backup your data often in order to comply, don’t get caught out at the closing stage.

 

What options are accessible to us as a Business?

At this certain time, there are many variations of services and options available to you.

Whether you wish to Backup by hand yourself, (Given the extensive implications this would be un-recommended), making sure you’re secure with multiple copies in multiple locations, ideally following our 3-2-1 backup rule.

Or shadow a secure route through an outsourced Backup provider, like us. In which we will deliver a secure data Backup solution. A devoted cloud backup, our online backup service is a secure and automated way of ensuring that your critical data is protected offsite.

Whether you’re in a susceptible position, or just unsure of what position you are, you need to get ahead & up to date with GDPR and Data compliance, contact us for all knowledge regarding backups and conforming security.

 

We’re Urban Network, we can help secure your Business.

We specialise in managed IT & technology services to help businesses across London & the wider-South East, from our base in Wapping, East London.

Urban Network has a proven track record, with extensive experience and a full portfolio of industry accreditations & certifications.

Among our range of skills, we have a specialism in cyber security. Ensuring we aid our clients with employing the best & most appropriate security practices, procedures and tools to protect their sensitive data.

If you have any concerns or challenges with your cyber security, or with your technology generally, we would like to hear from you. Please contact the team today.

 

The 3-2-1 Backup Rule

The 3-2-1 Backup Rule

 Why you should follow this rule…

Backing up your private Data isn’t something you should neglect; you need to ensure that your critical information will survive any volatile situation.

Too many Businesses & individuals have suffered from data loss following system failure, file corruption, accidental deletion, or even by a natural catastrophe! Although most common of all in today’s world, will be loss through you becoming a victim to a random cyber-attack.

You may well take a duplicate of your files and save them to an external disk or dump a copy in the Cloud, but is that a secure enough backup to protect your business from total loss?

Which rule is the best to apply?

Welcome the 3-2-1 Backup rule; a rigorous practice to cover almost all contingencies of data loss and requirement for recovery.

A straightforward structure for keeping all your private details & company data defended & recoverable should the worst occur.

At all times, keep at least THREE duplicates of your up-to-date data.

You cannot envisage data loss, or worse, a random cyber-attack. Having at least three independent backup copies of your data helps to best mitigate the risk of loss. One copy being your original file data (on your server/s or cloud storage), with a further two duplicate copies being stowed in alternate locations as your backup sources.

Keep TWO backup copies on unique devices or storage media.

Nothing lasts a lifetime, (asides plastic). We must all remember that storage devices will suffer a failure at some point, or if they are connected to your network at the point of a cyber-attack striking, may well become disease-ridden and suffer a loss too.

Consequently, to capitalise on peace of mind, you should always have multiple copies on exclusive devices, and they shouldn’t be the same product, with slim odds of corrupting at the same time.

Keep at least ONE backup copy off-site.

A simple, yet very significant rule. If you follow the first two rules, you’re on the right track, but if you don’t have an offsite backup, you’re not completely protected.

You’ve undoubtedly predicted why, if your external hard drives, disks or cloud storage are all connected to your system, whilst it corrupts, or gets attacked, it’s all infected & your several points of recovery are lost in one fell pounce.

However, if you’ve got a copy offsite, you will still have a recovery point to reinstate your critical systems and recover all your information should all else flop.

 

Why follow the 3-2-1 Backup rule?

Given the upsurge in Cyber-attacks, with Ransomware hitting businesses left, right and centre, I can’t see any reason you wouldn’t want to defend your vital data.

With individuals often misjudging the likelihood of having a natural disaster, suffering from accidental deletion or corruption, or even the victim of a hacker. The risk factor has never been so high, with your business on the line, backup is essential to protect livelihoods.

When applying the 3-2-1 rule, don’t forget to use a full-bodied and trusted solution, which is where we come in.

 

We’re Urban Network, we can help secure your Business.

We specialise in managed IT & technology services to help businesses across London & the wider-South East, from our base in Wapping, East London.

Urban Network has a proven track record, with extensive experience and a full portfolio of industry accreditations & certifications.

Among our range of skills, we have a specialism in cyber security. Ensuring we aid our clients with employing the best & most appropriate security practices, procedures and tools to protect their sensitive data.

If you have any concerns or challenges with your cyber security, or with your technology generally, we would like to hear from you. Please contact the team today.

 

How To Set Up Email Redirect in Outlook and Outlook Web App OWA

How To Set Up Email Redirect in Outlook and Outlook Web App OWA

This blog outlines how to set up email redirect in Outlook and Outlook Web App (OWA)

You can use Outlook Inbox Rules to redirect any messages you received that match conditions specified in the Rule to another email account.

There are two methods to set up an Email Redirect when using Microsoft’s Office 365. You can use the local Outlook application or the Outlook Web App via a browser. This blog will show you how to set up Inbox Rule to achieve this using either method.

I. Set Up Email Redirect in Outlook local

1. In Outlook, click the FILE tab

2. From the Account Information window, select Info tab and then Manage Rules and Alerts

3. In the Rules and Alerts dialog box, on the Email Rules tab, choose New Rule.

4. In the Rules Wizard, under Start from a blank rule, click Apply rule on message I receive, and then click Next.

5. Tick the check box next to each condition that you want the incoming message to meet (match) for the rule to apply.

In this case, under Step 1: Select condition(s), select “where my name is in the To or Cc box”. The selected condition will appear in the box Step 2: Edit the rule description (click an underlined value). Then click Next.

If you choose a condition with a blue underlined value, specify the value by clicking on the underlined text.

6. Select the action(s) that you want the rule to take when the specified conditions are met.

In this case, under Step 1: Select action(s), select “redirect it to people or public group”. The selected action will appear in the box Step 2: Edit the rule description (click an underlined value)

Click on “people or public group” under Step 2, a Rule Address dialog box will open.

You can search the contact where the email will be redirected to by name. In the contact list, double-click the contact or public group. The selected contact or public group will appear in the To–> box.

Then click OK

7. Tick the check box if there is any exception to the rule.

If there is no exception, click Next

If there are exceptions, under Step 1: Select condition(s), tick the checkbox next to the exception condition(s). The selected condition will appear in the box Step 2: Edit the rule description (click an underlined value). Click the underlined value, and select or type the necessary information for the condition.

Then click Next

8. Finish rule setup dialog box will appear.

Under Step 1: Specify a name to this rule, type a name

Under Step 2: Set up rule options, select the check boxes for the options that you want. If you want this rule to be effective immediately then ensure the Turn on this rule check box is ticked

Click Finish

9. Your new redirecting rule appears in the list shown on the Rules and Alerts dialog box with a summary of the action and condition under Rule description.

Click Apply

10. To turn off the rule, un-tick the check box next to the rule name.

With the rule check box ticked

– to Edit Rule Settings / Rename, click Change Rule and then click Apply.

– to delete a rule, click Delete then click Apply

II. Set Up Email Redirect with Outlook Web App

1. In a Web browser, sign in to Outlook Web App using the URL provided by the person who manages email for your organisation or at https://outlook.office365.com. Enter your user name and password, and then click Sign in.

1. Choose Settings (gear icon at the top right corner) then select Mail shortcut aleft-handtom right corner.
On the left-hand menu, select Options tab > Mail > Automatic Processing then Inbox and Sweep rules
You can also type Inbox Rules in the Search all settings field.
Click the + icon to add a new rule

2. Name: Enter a name for your new rule

3. Select the condition(s) you want the incoming message to meet (match) for the rule to apply.

When the message arrives, and it matches all of these conditions: click the drop-down box to reveal a list of conditions and. In this case, select My name is and in the To or Cc box. Then select [Apply to all messages]

4. Select the action(s) that you want the rule to take when the specified conditions are met.

Do all of the following: click on the drop-down box to reveal a list of actions to take. In this case, select Forward, redirect or send then Redirect the message to

5. Select the address you want to redirect the message to by double-clicking the contact in the contact list. If the address you want to redirect your message to isn’t in the address book, you can enter the email address in the To line at the top of the window or enter the Search People field

6. Click OK to save your selections and return to the New inbox rule window.

7. Click Save to save your rule and return to the Inbox rules tab.
To Stop Forward Rule, untick the check box and click Save.
If you want to delete a rule, on the Inbox rules window, ensure the rule checkbox is ticked then click the trash icon
If you want to edit a rule, on the Inbox rules window, ensure the rule checkbox is ticked then click the pencil icon

What is the difference between Auto Forward and Redirect?

FORWARD

Forwarded messages will appear as messages that are forwarded from you

– When email is forwarded, an “FW:” appears at the beginning of the subject line

– Reply to forwarded message will go to the address the messages are forwarded from

For example, if your name is ‘Andrew’ and you received an email from ‘Susan’ and forwarded it to ‘John’, for John, the email will appear to have come from you ‘Andrew’

REDIRECT

– Redirected messages will appear to come from the original sender

– When email is redirected, email is sent in its original state

– Reply to redirected messages will go to the address of the original sender

For example, if your name is ‘Andrew’ and you received an email from ‘Susan’ and redirected it to ‘John’, for John, the email will appear to have come from ‘Susan’, not from you ‘Andrew’

Note

– For your records, a copy of the message remains in your mailbox or its designated folder in both cases.

– If you add an action to delete a message in the Rule, the message will go to your Deleted Items folder and will still be counted against your mailbox limit. If you exceed your mailbox limit, you may be blocked from sending or receiving new messages, and forwarding rules may not work until you delete enough messages to bring the total below your mailbox limit.

– When you create a forward or redirect rule, you can add more than one address to send to. The number of addresses you can send to may be limited, depending on the settings for your account. If you add more addresses than are allowed, your rule won’t work. If you create a rule with more than one address, test it to be sure it works.

– Your administrator may have blocked the ability to use forward or redirect rules to send mail to some or all domains outside of your own. After you’ve created a redirect or forward rule, test the rule by sending a message from a third account to your account. Then check the account your rule is set to forward messages to.

How To Set Up Outlook Auto Forward including Outlook Web App

How To Set Up Outlook Auto Forward including Outlook Web App

This blog outlines how to set up Outlook auto forward, including Outlook Web App.

You can use Outlook Inbox Rules to forward any messages you received that match conditions specified in the Rule to another email account.

There are two methods to set up an Auto Forward when using Microsoft’s Office 365. You can use the local Outlook application or the Outlook Web App via a browser. This blog will show you how to set up Inbox Rule to achieve this using either method.

I. Set Up Auto Forward with Outlook local

1. In Outlook, click the File tab

2. From the Account Information window, select Info tab and then Manage Rules and Alerts

3. In the Rules and Alerts dialog box, on the Email Rules tab, choose New Rule.

4. In the Rules Wizard, under Start from a blank rule, click Apply rule on message I receive, and then click Next.

5. Tick the check box next to each condition that you want the incoming message to meet (match) for the rule to apply.

In this case, under Step 1: Select condition(s), select “where my name is in the To or Cc box”. The selected condition will appear in the box Step 2: Edit the rule description (click an underlined value). Then click Next.

If you choose a condition with a blue underlined value, specify the value by clicking on the underlined text.

6. Select the action(s) that you want the rule to take when the specified conditions are met.

In this case, under Step 1: Select action(s), select “forward it to people or public group”. The selected action will appear in the box Step 2: Edit the rule description (click an underlined value)

Click on “people or public group” under Step 2, a Rule Address dialog box will open

You can search the contact where the email will be forwarded to by name. In the contact list, double-click the contact or public group. The selected contact or public group will appear in the To–> box.

Then click OK

7. Tick the check box if there is any exception to the rule.

If there is no exception, click Next

If there are exceptions, under Step 1: Select condition(s), tick the checkbox next to the exception condition(s). The selected condition will appear in the box Step 2: Edit the rule description (click an underlined value). Click the underlined value, and select or type the necessary information for the condition.

Then click Next

8. Finish rule setup dialog box will appear.

Under Step 1: Specify a name to this rule, type a name

Under Step 2: Set up rule options, select the check boxes for the options that you want. If you want this rule to be effective immediately then ensure the Turn on this rule check box is ticked

Click Finish

9. Your new forwarding rule appears in the list shown on the Rules and Alerts dialog box with a summary of the action and condition under Rule description.

Click Apply

10. To turn off the rule, un-tick the check box next to the rule name.

With the rule check box ticked

– to Edit Rule Settings / Rename, click Change Rule and then click Apply.

– to delete a rule, click Delete then click Apply

II. Set Up Auto Forward (with condition) with Outlook Web App

1. In a Web browser, sign in to Outlook Web App using the URL provided by the person who manages email for your organisation or at https://outlook.office365.com. Enter your user name and password, and then click Sign in.

1. Choose Settings (gear icon at the top right corner) then select Mail shortcut aleft-handtom right corner.
On the left-hand menu, select Options tab > Mail > Automatic Processing then Inbox and Sweep rules
You can also type Inbox Rules in the Search all settings field.
Click the + icon to add a new rule

2. Name: Enter a name for your new rule

3. Select the condition(s) you want the incoming message to meet (match) for the rule to apply.

When the message arrives, and it matches all of these conditions: click the drop-down box to reveal a list of conditions and. In this case, select My name is and in the To or Cc box. Then select [Apply to all messages]

4. Select the action(s) that you want the rule to take when the specified conditions are met.

Do all of the following: click on the drop-down box to reveal a list of actions to take. In this case, select Forward, redirect or send then Forward the message to

5. Select the address you want to forward the message to by double-clicking the contact in the contact list. If the address you want to forward to isn’t in the address book, you can enter the email address in the To line at the top of the window or enter the Search People field

6. Click OK to save your selections and return to the New inbox rule window.

7. Click Save to save your rule and return to the Inbox rules tab.
To Stop Forward Rule, untick the check box and click Save.
If you want to delete a rule, on the Inbox rules window, ensure the rule checkbox is ticked then click the trash icon
If you want to edit a rule, on the Inbox rules window, ensure the rule checkbox is ticked then click the pencil icon

III. Set Up Automatic Forward (without condition) with Outlook Web App

To automatically forward ALL messages to another account, proceed as follows.

1. In a Web browser, sign in to Outlook Web App using the URL provided by the person who manages email for your organisation or at https://outlook.office365.com. Enter your user name and password, and then click Sign in.

1. Choose Settings (gear icon at the top right corner) then select Mail shortcut at the bottom right corner.

On the left-hand menu, select Options tab > Mail > Account then Forwarding

2. Click the Start forwarding radio button.

3. In the, Forward my email to text box, enter the email address to forward to.

Tick the checkbox Keep a copy of forwarded messages if you want to keep copies of forwarded messages in your mailbox. If you leave this box unticked then you will not retain a copy of the forwarded message.

4. Click Save, at the top lefthand corner of the Forwarding page, to save your changes.
Your email messages will now be forwarded to the selected email address.

To stop forwarding messages to another account, open the Forwarding page (see Step 1), click the Stop forwarding radio button, then click Save at the top left-hand corner of the page.

If you don’t want to forward ALL email messages, then you can forward selected messages by using conditional rules using the steps in Section II. Set Up Forwarding Rules with Outlook Web App

What is the difference between Auto Forward and Redirect?

FORWARD

– Forwarded messages will appear as messages that are forwarded from you

– When email is forwarded, an “FW:” appears at the beginning of the subject line

– Reply to forwarded message will go to the address the messages are forwarded from

For example, if your name is ‘Andrew’ and you received an email from ‘Susan’ and forwarded it to ‘John’, for John, the email will appear to have come from you ‘Andrew’

REDIRECT

Redirected messages will appear to come from the original sender

– When email is redirected, email is sent in its original state

– Reply to redirected messages will go to the address of the original sender

For example, if your name is ‘Andrew’ and you received an email from ‘Susan’ and redirected it to ‘John’, for John, the email will appear to have come from ‘Susan’, not from you ‘Andrew’

Note

– For your records, a copy of the message remains in your mailbox or its designated folder in both cases.

– If you add an action to delete a message in the Rule, the message will go to your Deleted Items folder and will still be counted against your mailbox limit. If you exceed your mailbox limit, you may be blocked from sending or receiving new messages, and forwarding rules may not work until you delete enough messages to bring the total below your mailbox limit.

– When you create a forward or redirect rule, you can add more than one address to send to. The number of addresses you can send to may be limited, depending on the settings for your account. If you add more addresses than are allowed, your rule won’t work. If you create a rule with more than one address, test it to be sure it works.

– Your administrator may have blocked the ability to use forward or redirect rules to send mail to some or all domains outside of your own. After you’ve created a redirect or forward rule, test the rule by sending a message from a third account to your account. Then check the account your rule is set to forward messages to.

How To Set Up Your Email Account on iOS

How To Set Up Your Email Account on iOS

There are two ways to set up an email account on iOS. This blog will show you step by step how to set up automatically and manually your email account on iPhone, iPad.

I. Set up your email account on iOS automatically

1. Go to Settings, scroll down to Accounts & Passwords

2. Then tap Add Account

If you’re using iOS 10.3.3 or earlier, go to Settings > Mail > Accounts and tap Add Account.

3. Select your email provider. If you don’t see your email provider, tap Other to add your account manually.

4. Enter your email address and password.

5. Tap Next and wait for Mail to verify your account.

6. Choose information from your email account, like Contacts or Calendars, that you want to see on your device.

7. Tap Save

II. Set up your email account on iOS manually

If you need to set up your email account manually, make sure that you know the email settings for your account. If you don’t know them, you can look them up or contact your email provider.

Then follow these steps:

1. Repeat Step 1 & 2 above

2. Tap Other, then tap Add Mail Account.

3. Enter your name, email address, password, and a description for your account.

4. Tap Next. Mail will try to find the email settings and finish your account setup. If Mail finds your email settings, tap Done to complete your account setup.

If Mail can’t find your email settings, then you need to enter them manually. Tap Next, then follow these steps:

5. Choose IMAP or POP for your new account. If you aren’t sure which one to choose, contact your email provider.

6. Enter the information for Incoming Mail Server and Outgoing Mail Server. Then tap Next. If you don’t have this information, try to look it up or contact your email provider.

7. If your email settings are correct, tap Save to finish. If the email settings are incorrect, you’ll be asked to edit them.

8. If you still can’t set up your email account or save your email settings, contact your email provider.

If you try to look up your email settings, it would look like the below example.

How To Set Up Outlook Out of Office (Automatic Replies) incl. Web App

How To Set Up Outlook Out of Office (Automatic Replies) incl. Web App

There are two methods to set up an Outlook Out of Office (Automatic Replies) when using Microsoft’s Office 365. You can use the local Outlook application or the Outlook Web App via a browser.

This blog will show you step by step how to set up Outlook Out of Office (Automatic Replies) for Microsoft Office Outlook 2016, 2013, 2010.

Set up Out of Office in Outlook

1. In Outlook, click the File tab

2. Then click the Info tab in the menu, select Automatic Replies (Out of Office)

3. In the Automatic Replies dialog box, select the Send Automatic Replies check box.

If you want to specify a set time and date range, select the Only send during this time range check box.

Then set the Start time, and then set the End time. The Automatic Replies (Out of Office) message will continue to run until the date and time set for the End Time is reached.

In the Inside my organisation tab, type the message that you want to send within your organisation

In the Outside my organisation tab, type the message that you want to send outside your organisation.

Note: Sending automatic replies to anyone outside my organisation will send your automatic reply to every email, including newsletters, advertisements, and potentially, junk email. If you want to send automatic replies to those outside your organisation, we recommend choosing My contacts only.

4. Select OK to save your settings

5. If you do not set the time range, you’ll need to turn off automatic replies manually by selecting Do not send automatic replies check box (see step 3 above)

When Outlook is setup to send automatic replies, you’ll see a notification under the ribbon with this information. Select Turn off to disable automatic Out of Office replies.

Set up Out of Office with Outlook Web App

1. In a Web browser, sign in to Outlook Web App using the URL provided by the person who manages email for your organisation or at https://outlook.office365.com. Enter your user name and password, and then click Sign in.

2. Choose Settings (gear icon at the top right corner) then select Automatic Replies – create automatic reply (Out of Office) message

3. In the Automatic Replies panel, select the Send Automatic Replies check box to turn on automatic replies

Select Send replies only during this time range check box and then set a Start time and End time to control when automatic replies are sent.

Use the text box to create a message that is sent only to senders who are inside your organisation.

Select Block my calendar for this period to block your calendar for the time period you’ll be away and clear any existing appointments by declining or cancelling them. You can also set it to automatically send a response to any incoming invitations.

Scroll down the Automatic Replies panel, select the Send automatic replies message to senders outside my organisation, type the message that you want to send in the text box.

Note: Sending automatic replies to anyone outside my organisation will send your automatic reply to every email, including newsletters, advertisements, and potentially, junk email. If you want to send automatic replies to those outside your organisation, we recommend choosing Send replies only to sender in my Contact list.

4. Select OK on top left of the panel to save your settings.

5. If you don’t set a time period, your automatic reply will remain on until you turn it off. Turn off automatic replies manually by selecting Do not send automatic replies check box.

6. You’ll be reminded your automatic replies are turned on each time you sign in to your mailbox. Select Turn off to disable automatic Out of Office replies.

You can download PDF Guides on how to set up Out of Office in Outlook and Outlook Web App here.

[Checklist] What to look for when choosing an Outsourced IT Provider

[Checklist] What to look for when choosing an Outsourced IT Provider

What should business look for in their Outsourced IT Provider?

One of the hardest decisions any business needs to make is who their partners will be. This is especially true when it comes to technology partnerships, as they can become integral to everything you do as a company.

Choosing the right partner will help your business prosper. A right outsourced IT provider will focus on aligning technology to add value in supporting you to achieve your business goals.

What you will find inside the Checklist

This “What to look for when choosing an IT Provider” checklist includes 13 essential questions that you should ask before choosing an IT Support partner. The checklist addresses all facets of the potential partner, from financial strength down to personnel, technical expertise and support resources to company culture. Be sure to look for IT Provider that can provide you with evidence of a long-term track record, including detailed references from customers that have IT needs similar to yours.

9 + 5 =

Urban Network’s award-winning team has been providing Outsourced IT Services since 2002. We provide a trusted, competitive and impartial service to every valued customer throughout Greater London and Essex. With a comprehensive portfolio of managed cloud and on-premise services and a team of talented IT professionals, Urban Network can deliver a complete IT solution to your business.

Contact us today to see how we can help your business making the most of your IT investment.