Microsoft 365

Microsoft 365 & Modern Workplace

The way we work has fundamentally changed. Today’s businesses need to support flexible, secure, and collaborative working—whether employees are in the office, at home, or on the move.

Microsoft 365 provides the foundation for this shift, but unlocking its full potential requires the right strategy, configuration, and ongoing management.

At Urban Network, we help organisations transform Microsoft 365 into a true Modern Workplace, driving productivity, enhancing security, and enabling seamless collaboration.

From initial deployment and licence optimisation to security hardening and end-user adoption, our Microsoft 365 services cover every stage of your journey. Whether you’re migrating from an on-premise environment, consolidating tools, or looking to get more from an existing subscription, we provide the expertise to make it happen, without disruption to your business.

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Microsoft 365

What is a Modern Workplace?

By running your business within a Modern Workplace, your people can work efficiently and securely from any location, using the right tools and systems to collaborate in real time.

Built on Microsoft 365, it brings together:

Communication – Microsoft Teams, Outlook, and SharePoint
Collaboration – Real-time document sharing and co-authoring
Security – Identity protection, device management, and data security & governance
Mobility – Access to systems and data from any device, anywhere

The result? A more agile, productive, and resilient organisation.

I have been in IT in the association space for over 30 years. When I came in to FIA tech, it was a bit of a mess…separate networks, full servers, and a poor experience for our London team.

Within six months of working with Urban Network, we replaced all the machines with really solid laptops and went from people who couldn’t do their job to then being able to log in, access their information and email seamlessly.

It was very much transformational.

Adam Khun | Director Information Technology
FIA Inc

Untapped Potential

Many businesses already have Microsoft 365, but aren’t using it effectively.

Common challenges include:

Underutilised tools like Teams, SharePoint, and OneDrive
Poor user adoption and lack of training
Misconfigured security settings leaving gaps in protection
No clear governance or data management policies

Without the right approach, Microsoft 365 becomes just another subscription, rather than a business enabler.

Construction

Microsoft 365 Migration

21construction has rapidly grown and soon found that managing various IT partners offering separate and siloed solutions was problematic. They…

Firewall Perimeter Security

Jackson-Stops are specialists in prime residential property with a national network of over 40 offices. The largest consortium of Jackson…

Business Transformation for Charity

The charity had run on the same setup for around a decade, server in the office, mix of desktops and…

The Urban Approach

We take a structured, practical approach to ensure your Microsoft 365 environment works for your business, not against it.

Discovery & Strategy
Review of existing Microsoft 365 tenancy, identify gaps in usage, security and governance. Define tailored strategic roadmap for your organisation.

Implementation & Optimisation
Re-configure & optimise key applications based on how they are used, strengthen identity & access management (Azure AD/Entra ID) and bring all devices under management with Microsoft InTune.

Security & Governance Built-in
Deploy hardened security baseline in relation to data access and protection, alignment with Cyber Essentials framework.

User Adoption & Training
Provide end-user training and onboarding to drive adoption before and after deployment.

Ongoing Support & Management
Provide a fully managed service to proactively monitor and optimise the tenancy and to support end users. Access to expert advice when you need it.

Ready to take the next step?

Urban Network are well placed to help you get the most out of your Microsoft 365 system and licensing costs, why not book a call with us and take the first step towards a modern workplace environment for your business?

Whether you’re just getting started with Microsoft 365 or you’ve been using it for years and know you’re not getting the full value from your subscription, we can help. A lot of businesses are paying for licences they don’t fully use, the right guidance can unlock tools that genuinely change the way your team collaborates, communicates, and gets things done.

Urban Insights

Urban Insights is where we share practical advice, real-world perspectives, and honest takes on the technology challenges businesses face every day. Whether it's cybersecurity, cloud, hybrid working, or IT strategy, we cut through the noise and focus on what actually matters, so whether you're an IT manager weighing up your next big decision or a business leader trying to keep up with a fast-moving digital world, there's something here for you.