Get Support - Urban

Supporting you and your needs

Team Urban are ready to support you whenever you need us.
We offer a wide range service coverage options up to 24/7 service desk and access to our Client Portal at all times, where you will find lots of information on the services we provide. Our Client Portal also has tailored information on the services active within your business and how to use them, along with access to raise new or view existing tickets you have with us.

Client Portal

Access our dedicated customer portal for viewing and raising tickets as well as access exclusive content.

Access Portal

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Remote Support Session

Start a remote assistance session to troubleshoot and resolve issues on your workstation. Please enter the code when a member of the Urban team provides it to you and follow the prompts.

Urban Insights