Construction
Microsoft 365 Migration
21construction has rapidly grown and soon found that managing various IT partners offering separate and siloed solutions was problematic. They…
Supporting you to succeed
Award winning problem solvers since 2003
People First - Technology Second
Ultimately your IT systems exist to deliver a capability to your staff. It’s the staff, and what they can do using the systems that create value for your business. Our goal is to empower your business using the right technology so you can achieve more with less and be faster and stronger to succeed over your competitors.
That’s why everything we do starts with understanding your people, how they work, what slows them down, and what they need to do their best work. We don’t lead with products or push technology for its own sake. We take the time to listen, ask the right questions, and build IT solutions that genuinely fit the way your business operates.
The result is a managed IT service that feels less like a vendor relationship and more like having a trusted team in your corner, one that’s invested in your success.
Award-winning IT support, recognised by the industry, chosen by businesses like yours.
Choosing the right IT provider is one of the most important decisions a growing business can make. You need a partner who is technically excellent, commercially minded, and genuinely invested in your success.
We’re proud that our work speaks for itself, and that others have taken notice. Urban Network are MSP of the Year at the Network Group Awards 2026 and have once again been named one of Britain’s 50 Best Managed IT Companies. Out of more than 12,000 MSPs operating in the UK, that’s a distinction very few can claim.
But awards don’t answer your support tickets, they don’t secure your network or keep your team productive. What they do is confirm what our clients already know, that Urban Network holds itself to a higher standard, and that standard shows up every single day.
This achievement reflects our dedication to operating at the highest standards, demonstrating our value to be ambitious and continuously pushing ourselves to learn, grow, and improve.
There are over 12,000 Managed Service Providers (MSP’s) in the UK, so we are hugely proud to say that Urban Network have once again been named as one of “Britain’s 50 Best Managed IT Companies"
Every day I lived in fear that that was the day that the server was going to break, we would have no system and we would have no backup.
The whole system was very slow because it was so outdated and quite often I would come in to staff not being very happy because they hadn’t been able to access something.
Urban were the last company to actually come in and I just think immediately they asked us lots of questions that hadn’t been asked before.
They took into account that actually we have people with autism working in the organisation, so change is a massive thing for them.
I think the whole staff team was so pleasantly surprised that it was really, really smooth. Like really smooth!
Cheryl Kearney | CEO
Sycamore Trust
It’s time…
Your business deserves a partner, not a supplier
To focus on your business
More time growing your business, less time on hold to support You didn’t start your business to spend hours chasing IT issues. When technology just works, your team can focus on what they’re actually there to do. We handle the complexity in the background so you never have to.
To take a strategic approach
Make the right decisions that provide return of investment Technology decisions shouldn’t be reactive. With the right partner, your IT roadmap aligns with where your business is heading, helping you invest wisely, plan ahead, and avoid the costly mistakes that come from short-term thinking
To find the right partner
Empower your business with the right technology Not every business needs the same solutions, and we’d never pretend otherwise. We take the time to understand your goals, your challenges, and your team, then build a technology partnership around what genuinely works for you.
We not book a call with us today to see if we are the right partner for your business?
What Urban offer
Access to our Service Desk 24/7: Choose the hours of coverage that suit your business, support whenever you need it.
Improved IT Efficiency and Productivity: With expert management, your IT systems run more efficiently, boosting overall productivity.
Enhanced Cybersecurity: Reduce the risk of data breaches with robust security measures and continuous monitoring.
Increased Uptime: Proactive maintenance minimises downtime, ensuring your business operations remain uninterrupted.
Access to Expert Knowledge: Benefit from the skills and expertise of seasoned IT professionals without the need for in-house training.
Cost Savings: Managed IT support is often more affordable than hiring and maintaining an in-house IT team.
Scalability and Flexibility: Easily scale your IT services to meet evolving business needs.
Improved Business Continuity: Ensure seamless operations with effective disaster recovery and business continuity planning.
Property Management
Firewall Perimeter Security
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Manufacturing
Co-managed IT Support
IDSL Group manufacture bespoke fire doors for the NHS, MOD and high-end London residential. 423 staff across 3 Mansfield sites.…