London, UK, October 6, 2015 – Urban Network, a London-based Managed Service Provider announced today it has received the CompTIA IT Business Trustmark™, a respected industry credential that signifies its commitment to sound business practices and quality service.
“Earning this credential identifies Urban Network as a business that meets or exceeds the best business practices the IT industry has to offer,” said John McGlinchey, vice president, Europe and Middle East, CompTIA.
The CompTIA IT Business Trustmark was developed by CompTIA, the non-profit association for the information technology industry, in collaboration with industry experts and leaders, to identify ICT companies that follow industry best practices related to service agreements, standard operating procedures and systems and tools for delivering services.
To earn the CompTIA IT Business Trustmark, Urban Network was evaluated on a number of aspects of business operations, including a self-review of the policies and procedures of company’s operations, financial management, human resources practices and professional standards procedures.
“Urban Network is thrilled to have earned the CompTIA IT Business Trustmark,” said Perry Ashby, CEO of Urban Network. “Earning this distinction is another example of Urban Network’s commitment to excel in everything we do and to provide the highest-quality service to our customers. We are proud to be recognised as an IT Solution Provider that meets and exceeds the high standards set by our peers and CompTIA. The Trustmark definitely adds value to our business proposition, offers our customers peace of mind knowing that we employ industry best practices and tools.”
Companies that earn the CompTIA IT Business Trustmark have pledged to follow a robust code of practices that meet or exceed industry standard levels of customer service. They’ve also met industry-agreed standards in areas such as data security practices, staff competencies and holding of adequate insurance.
“We are delighted with our membership and Trustmark status with CompTIA, who are one of the most well-known IT trade associations. It is a signal of our commitment to delivering the best service possible, that we achieve industry recognised accreditations for our business practices,” added Stuart Willcocks, Managing Director of Urban Network.
The Trustmark was developed through the CompTIA UK Channel Community, which consists of many of the UK’s leading channel businesses. It was a member-led initiative and its criteria was constructed and validated by members of this collaborative peer group of experienced industry professionals, working alongside CompTIA. Visit CompTIA IT Business Trustmark to learn more.