Developing an IT agenda to position the business for the future
Urban Network are able to bring together years of experience across our technical staff, and through the combination of the skills learned and experience gained, we can offer invaluable strategic advice to our customers. Many of the workforce have been in the IT industry for nearly 20 years, and Urban Network was among the leading few IT businesses to transition to Managed Services from simple break/fix operating models.
These assets to our own business can add a compelling advantage to our customers who wish to engage with us prior to making decisions on technology. Indeed it is a part of our service to provide consultancy and insight to our customers on demand, we will happily discuss all things technology however we can also formally offer Strategic Consultancy to our clients as well.
Urban Network can support your business with high level insight into the technology that is new and emerging, or established but unknown to your organisation, ensuring that intelligent informed decisions are arrived at by those who need to make them.
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What they say…
We have known Urban Network for ten years and are still with them. That says it all. They provide a great customer service with friendly people.
Urban Network have been absolutely essential to my working day. Any problems I have encountered, they have been swift to address. Can't tell you how many times they have saved the day. Professional and friendly people who don't treat me like a complete idiot. I highly recommend this company.
Dan responded today to a request for assistance and was immensely patient and helpful. Another example of the continuing excellent service we receive from Urban Network.
Urban Network is a professional IT company with wonderful technical personnel, they have been providing service to us for the past 8 years and their response time is very prompt.
Great customer service, knowledgeable and nothing a problem. Very professional in their approach to dealing with any issues. All the team are very helpful. No complaints in the 15 years I have used them.
Urban Network are the most helpful IT company in London! Nothing is ever too much trouble and they always go above and beyond! I would highly recommend them to anyone outsourcing their IT support.
Urban Network has been a great help to Mirae Asset UK office for a long time. Thanks for your proactive support all the time.
Very happy with our move to Urban Network. Everyone working with us is very knowledgeable, proactive and helpful, as well as being friendly and polite. After thorough explanation, the well thought out approach to our systems has seen considerable improvement already with minimal disruption to implement. Their response time is excellent. I would certainly recommend them.
I have worked with Urban Network now for 10 years through my role as Operations Director for Jackson-Stops & Staff. In the crowded and confusing marketplace of IT service providers, they stand out without question for their delivery, efficiency and most importantly their clarity of rationale when delivering solutions across multi sites. I would recommend them without hesitation.
Incredibly professional IT support company. Both knowledgeable and super efficient in their service to us. I highly recommend them.
Friendly and knowledgeable staff, always keen to help out and go that extra for clients. Professional in their approach in helping find and implement the best solutions.
Each and every time I call, the service is always prompt, friendly, and efficient. Absolutely delighted!!
An outstanding service provider who simply do what they say they will do and get it done on budget and on time. No fuss, no complexity and no excuses.
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