At Urban Network, we understand the importance of having a business operations roadmap, and by extension an IT Roadmap is also of critical importance. A complete and up-to-date IT Roadmap positively influences the decisions and direction for a company’s technology estate. By understanding the IT currently in place, and predicting the upcoming events around that infrastructure, while factoring in potential growth or additional requirements, the organisation and its principals can plan properly for the future.
Urban Network engage with our customers to develop an ongoing roadmap for the IT estate to take care of this important function. We take a birds-eye view of the current setup, including warranty considerations and supported dates from vendors, to draw up a comprehensive document. This document forms the basis of our roadmap, and forecasts known, and discussed considerations for 3 years ahead on a continually updated schedule. When we meet with you on-site, we discuss the items that have been noted as upcoming on existing infrastructure, and then discuss any known upcoming requirements and add them to your bespoke roadmap document. Urban Network feel this approach provides the best advantage for both parties, our customers have a deep understanding of their IT, and we can predict and plan the technology for the benefit of your organisation.
This is what we believe in to Empower your Business.
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Urban Network have helped hundreds of businesses across the UK empowering them to make the most of their IT.
We have a complete and thorough portfolio of solutions to enable your business to make better use of the advantages technology brings to the table. Whether your requirement is for a specific product, or you are just looking to find out a bit more about what we can do, using the menu here you can request more details about any of our services.
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What they say…
Urban Network are the most helpful IT company in London! Nothing is ever too much trouble and they always go above and beyond! I would highly recommend them to anyone outsourcing their IT support.
We have known Urban Network for ten years and are still with them. That says it all. They provide a great customer service with friendly people.
Incredibly professional IT support company. Both knowledgeable and super efficient in their service to us. I highly recommend them.
Urban Network have been absolutely essential to my working day. Any problems I have encountered, they have been swift to address. Can't tell you how many times they have saved the day. Professional and friendly people who don't treat me like a complete idiot. I highly recommend this company.
Urban Network is a professional IT company with wonderful technical personnel, they have been providing service to us for the past 8 years and their response time is very prompt.
Urban Network has been a great help to Mirae Asset UK office for a long time. Thanks for your proactive support all the time.
I have worked with Urban Network now for 10 years through my role as Operations Director for Jackson-Stops & Staff. In the crowded and confusing marketplace of IT service providers, they stand out without question for their delivery, efficiency and most importantly their clarity of rationale when delivering solutions across multi sites. I would recommend them without hesitation.
Each and every time I call, the service is always prompt, friendly, and efficient. Absolutely delighted!!
Dan responded today to a request for assistance and was immensely patient and helpful. Another example of the continuing excellent service we receive from Urban Network.
Friendly and knowledgeable staff, always keen to help out and go that extra for clients. Professional in their approach in helping find and implement the best solutions.
An outstanding service provider who simply do what they say they will do and get it done on budget and on time. No fuss, no complexity and no excuses.
Great customer service, knowledgeable and nothing a problem. Very professional in their approach to dealing with any issues. All the team are very helpful. No complaints in the 15 years I have used them.
Very happy with our move to Urban Network. Everyone working with us is very knowledgeable, proactive and helpful, as well as being friendly and polite. After thorough explanation, the well thought out approach to our systems has seen considerable improvement already with minimal disruption to implement. Their response time is excellent. I would certainly recommend them.