IT systems depend on connectivity and would not be able to work without it.

There are a number of connection options to provide business connectivity, and Urban Network are well positioned to offer all types to our clients, and have been delivering connectivity solutions for well over a decade.

Contact us to discuss any requirement you have, our independent status allows us to help you choose the right type of connection for your business, and our expertise and experience will ensure the journey to any new connection is as smooth as possible.  We will listen to what your organisation needs, and then help you select and deploy the correct solution depending on your requirement.

Leased Line

Leased-LinesLeased Line is an internet connection delivered directly between a provider and a user. They can carry data at speeds of up to 100Gbps if required, and can be setup as point to point to any location. These types of connection can be installed over both copper, and fibre, depending on the requirements, and are able to provide a dedicated, full duplex (both upload and download channels can simultaneously broadcast) high speed connection to the web. As the connection is fully dedicated and delivered directly between an ISP point of presence and the customer, they benefit from much greater security, improve latency and stability.  Both copper and fibre installations come with enhanced SLA’s from providers to guarantee uptime, and have penalties for failures. In addition the connections are monitored 24×7 for peace of mind.  Many additional services can be combined with this type of service if a setup required links direct to datacentres for example, or requires failover with IP address redirects. Internet Leased Line connections are scalable and reliable, and will enable a business to enjoy superb connectivity.  Urban Network have huge experience in delivering Leased Line, and have partnerships with multiple best of breed ISP’s to ensure that your business gets the right technology.

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P2P/MPLS

Urban Network have designed and supplied a number of Point to Point and MPLS private circuits for our customers.  These types of connection give greater security to networks that are located in separate premises, but still need to have links to one another.  The 2 connections are both considered private and secure to each business, but are also quite different from one another.

P2P – Point to Point

This can take the form a physical link between to separate networks that is run directly by cable or through dedicated switched networks not connecting to the web.  However in the modern communications field, the connection type is also used to describe other mediums, typically line of sight laser or microwave.  Importantly P2P is seen as linking specific end-points only to each other, rather than using the public internet and routing the traffic.  This means that the 2 networks can use their own inherent packet transfer and security protocols to protect their data.  It also adds the benefit of improving speeds and stability when connecting large networks together to create large private networks.  These can add benefits of universal control, and lowering the cost of communications using voice over the connections as well.

MPLS – Multiprotocol Labelled Switching

This is considered to be more of a technique based connection that enables the routes of data travelling the network to be designed to flow in particular way by labelling the data.  This allows a network to be created by controlling the path that is used across the internet to reach a given destination.  The route can be chosen to give shorter, quicker connections with lower latency between points at a network level.  In effect it means that a network can be considered private, while still using the public internet to join the points.  Additionally public internet access can be granted by any of the connected nodes in the network.  This means that the connection is secure, while also giving point to point ability. If you wanted to find out more about either of these technologies, and how they can benefit your business, please just get in contact and we can help you through the process of discovery and implementation.

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EFM

EFMEthernet in the First Mile (EFM) is a lower cost leased line option, which can deliver a symmetrical service (same upload & download speed) of up to 35Mbps.  It is also delivered as a dedicated service, meaning that the speed that is agreed on when the product is delivered, is what is always available.  Currently EFM is available for most, but not all of the UK, so please check with us prior to ordering.  The service is a resilient connection, installed over copper wires to the premises, so can be cost effective against traditional Leased Line installs.  The connection is backed up with SLA, so can be used by organisations for business critical connectivity, and is ideal for medium to high usage businesses. The term EFM comes from the technology that the service runs over, which is based on Ethernet signalling, but running over DSL cabling.  This allows the cost to be competitive, without compromising on the stability and service.  Urban Network have many customers already benefiting from EFM, to find out if your business can take advantage of EFM get in touch with us.

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FTTC

Broadband-concept-4Fibre to the Cabinet (FTTC) is one of the newer methods being used to deliver high speed internet connectivity to the mass market, while maintaining a very competitive price point.  The technology is still in the delivery stage, and is not available everywhere yet, so please ask us to check for you.  The name is descriptive of what is going on with the physical connection of the service.  The local cabinets for telecoms are connected to the Exchange by Fibre Optic connection.  While the smaller distance to the premises are supplied over copper in the same way that a broadband connection is.  This means that the majority of the distance to the Exchange is covered with a very high speed enabled media, and therefore the speed at the premises can be much higher than a standard broadband line.  FTTC can deliver speeds of up to 80Mbps download and up to 20Mbps upload.  This type of connection can be very cost effective in delivering good speeds to businesses, but are contended with other users, so cannot be guaranteed for speed.  As such they are not suitable for many high usage businesses, but for many SME’s they make a very compelling choice for connectivity.  Urban Network have been delivering this service since its release, and can assist you in moving to FTTC and managing the solution end to end.

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Broadband

Broadband-concept-3Broadband technology is now well established, and is accepted as the entry point to internet connectivity. Generally broadband is a term used to describe DSL (Digital Subscriber Line) or Cable types of connections. The most popular in business is ADSL based technology, where the ‘A’ stands for asynchronous, meaning that the upload and download speeds are not the same. There are also synchronous connections available using this method, although they are now mainly replaced by other connection types due to costs savings on newer technologies. ADSL technology is now able to deliver download speeds of up to 24Mbps & upload of up to 1.4Mbps (figures based are for ADSL2+) dependant on distance to the local Exchange.

We provide

» business level services, which benefit from lower contention, and enhanced service support, although no ADSL has any SLA attached;

» all types of Broadband connections, fully managed and supported by our team;

» competitive price and enhanced service over an ISP due to our position as an IT solutions provider.

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Looking for more details about a specific service?

Urban Network have helped hundreds of businesses across the UK empowering them to make the most of their IT.

We have a complete and thorough portfolio of solutions to enable your business to make better use of the advantages technology brings to the table. Whether your requirement is for a specific product, or you are just looking to find out a bit more about what we can do, using the menu here you can request more details about any of our services.

All we need are some details to find out a little about you, and we will be in touch.

Proud to be partnered with global IT leaders

Long standing partnerships with leading technology leaders mean we can deliver the very best solutions to you

Partners Apple HP IBM Microsoft VMWare
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Partners Adobe Amazon APC Azure BT
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Partners Cisco Meraki Citrix Cyber Essentials Datto Dell
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Partners eFolder Exponential-e Fujitsu Juniper
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Partners KCOM Lenovo NetApp Netgear
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Partners Office365 OpenDNS Purple Samsung Sophos
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Partners Storagecraft Symantec Toshiba Ubiquiti
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What they say…

Testimonial-Quote-1Urban Network have been absolutely essential to my working day. Any problems I have encountered, they have been swift to address. Can't tell you how many times they have saved the day. Professional and friendly people who don't treat me like a complete idiot. I highly recommend this company.Testimonial-Quote-2

Sue Westbrook

2016-01-20T12:26:15+00:00

Sue Westbrook

Urban Network have been absolutely essential to my working day. Any problems I have encountered, they have been swift to address. Can't tell you how many times they have saved the day. Professional and friendly people who don't treat me like a complete idiot. I highly recommend this company.

Testimonial-Quote-1Urban Network are the most helpful IT company in London! Nothing is ever too much trouble and they always go above and beyond! I would highly recommend them to anyone outsourcing their IT support.Testimonial-Quote-2

Law Clark

2016-01-20T12:23:12+00:00

Law Clark

Urban Network are the most helpful IT company in London! Nothing is ever too much trouble and they always go above and beyond! I would highly recommend them to anyone outsourcing their IT support.

Testimonial-Quote-1Dan responded today to a request for assistance and was immensely patient and helpful. Another example of the continuing excellent service we receive from Urban Network.Testimonial-Quote-2

Nick Butterworth

2016-01-20T12:35:23+00:00

Nick Butterworth

Dan responded today to a request for assistance and was immensely patient and helpful. Another example of the continuing excellent service we receive from Urban Network.

Testimonial-Quote-1Each and every time I call, the service is always prompt, friendly, and efficient. Absolutely delighted!!Testimonial-Quote-2

Alan Knights

2016-01-20T12:37:28+00:00

Alan Knights

Each and every time I call, the service is always prompt, friendly, and efficient. Absolutely delighted!!

Testimonial-Quote-1Friendly and knowledgeable staff, always keen to help out and go that extra for clients. Professional in their approach in helping find and implement the best solutions.Testimonial-Quote-2

Arun Patel

2016-01-20T12:32:20+00:00

Arun Patel

Friendly and knowledgeable staff, always keen to help out and go that extra for clients. Professional in their approach in helping find and implement the best solutions.

Testimonial-Quote-1We have known Urban Network for ten years and are still with them. That says it all. They provide a great customer service with friendly people.Testimonial-Quote-2

Giles Brady

2016-01-20T11:59:43+00:00

Giles Brady

We have known Urban Network for ten years and are still with them. That says it all. They provide a great customer service with friendly people.

Testimonial-Quote-1Urban Network has been a great help to Mirae Asset UK office for a long time. Thanks for your proactive support all the time.Testimonial-Quote-2

Jake Kim

2016-01-20T12:28:34+00:00

Jake Kim

Urban Network has been a great help to Mirae Asset UK office for a long time. Thanks for your proactive support all the time.

Testimonial-Quote-1 Urban Network is a professional IT company with wonderful technical personnel, they have been providing service to us for the past 8 years and their response time is very prompt.Testimonial-Quote-2

Ejus Arubi

2016-01-20T12:19:06+00:00

Ejus Arubi

Urban Network is a professional IT company with wonderful technical personnel, they have been providing service to us for the past 8 years and their response time is very prompt.

Testimonial-Quote-1Great customer service, knowledgeable and nothing a problem. Very professional in their approach to dealing with any issues. All the team are very helpful. No complaints in the 15 years I have used them.Testimonial-Quote-2

Chris Bishop

2016-01-20T12:01:01+00:00

Chris Bishop

Great customer service, knowledgeable and nothing a problem. Very professional in their approach to dealing with any issues. All the team are very helpful. No complaints in the 15 years I have used them.

Testimonial-Quote-1Incredibly professional IT support company. Both knowledgeable and super efficient in their service to us. I highly recommend them.Testimonial-Quote-2

Richard Woolgar

2016-01-20T12:30:48+00:00

Richard Woolgar

Incredibly professional IT support company. Both knowledgeable and super efficient in their service to us. I highly recommend them.

Testimonial-Quote-1I have worked with Urban Network now for 10 years through my role as Operations Director for Jackson-Stops & Staff. In the crowded and confusing marketplace of IT service providers, they stand out without question for their delivery, efficiency and most importantly their clarity of rationale when delivering solutions across multi sites. I would recommend them without hesitation.Testimonial-Quote-2

David Parris

2016-01-20T12:24:39+00:00

David Parris

I have worked with Urban Network now for 10 years through my role as Operations Director for Jackson-Stops & Staff. In the crowded and confusing marketplace of IT service providers, they stand out without question for their delivery, efficiency and most importantly their clarity of rationale when delivering solutions across multi sites. I would recommend them without hesitation.

Testimonial-Quote-1An outstanding service provider who simply do what they say they will do and get it done on budget and on time. No fuss, no complexity and no excuses.Testimonial-Quote-2

Bryan Lloyd

2016-01-20T12:33:39+00:00

Bryan Lloyd

An outstanding service provider who simply do what they say they will do and get it done on budget and on time. No fuss, no complexity and no excuses.

Testimonial-Quote-1Very happy with our move to Urban Network. Everyone working with us is very knowledgeable, proactive and helpful, as well as being friendly and polite. After thorough explanation, the well thought out approach to our systems has seen considerable improvement already with minimal disruption to implement. Their response time is excellent. I would certainly recommend them.Testimonial-Quote-2

Justin Murray

2016-01-20T11:48:19+00:00

Justin Murray

Very happy with our move to Urban Network. Everyone working with us is very knowledgeable, proactive and helpful, as well as being friendly and polite. After thorough explanation, the well thought out approach to our systems has seen considerable improvement already with minimal disruption to implement. Their response time is excellent. I would certainly recommend them.